Billing Engineer at Safaricom Kenya

Description

We are pleased to announce the following vacancy in the Digital IT Department within the Technology Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:

Reporting to the Senior Manager – Revenue Management, the role holder responsibilities will include evaluation, optimization, implementation and integration of new and existing software and hardware

Key Responsibilities:

• Create KPI for new products/services
• Marketing proposals, P&S Vendor evaluation process - weighted evaluation for new hardware, features and services
• Analyze IN network on a weekly basis against the KPI
• Design CBS network for new elements are added
• Minimize network and service impact for any change
• Scheduling all the planned worked
• Create and update handover system configuration documentation after software/hardware upgrade
• Configure data for new systems with vendor engineer
• Create/adopt necessary work instruction for existing systems
• S.W.O.T Analysis of Projects
• Provide recommendation reports to Identify opportunities for improvement and optimization of existing services
• Create a tool/find out method to get statistical data from the system
• Analyze the effect of a new/improvement change before & after implementation
• Setup internal training
• Transfer knowledge to IN technicians
• Build internal and external relationships with key customers and suppliers to deliver continuous quality solutions to business

Qualifications

• Bachelor Degree in Electronic Engineering, Telecommunications, Digital Systems and Devices
• Minimum 5 years in GSM Intelligent Networks, including 2 years working in a telecommunications environment (Vendor or operator) at a senior managerial level.
• Experienced in work in multinational and multilingual environment
• Proven Analytical & problem-solving skills;
• Must be able to work without supervision & meet tight deadlines/schedules;
• Good presentation skills required;
• Proactive & self-motivated;
• Good public relations, communication & interpersonal.