Operations Specialist at Bolt

Your daily adventures will include:

• Creating and optimising processes – efficiency is our priority; you will help us find the most efficient way to run operations.
• Analysing data – you will monitor our supply performance, quality and city operations metrics to ensure solid supply coverage and utilisation.
• Collaborating with local operations and other local/HQ teams to streamline relevant processes and suggest improvements.
• Hands-on supply management in Kenya- working autonomously and taking initiatives through the stages of driver acquisition, conversion and activation.
• Develop and execute strategies/initiatives to increase our operational efficiency and solve relevant operational challenges.

What we are looking for:

• You have 2+ years experience in operations, analytics or a similar role
• You are a strong collaborator with excellent communication skills (both verbal and written) in English & Swahili
• You are highly analytical and have a data-driven mindset with excellent Excel skills
• You are a hustler, not stopping after several obstacles a day
• You are passionate about new technologies and ride-hailing
• You have a strong motivation to solve problems creatively and efficiently
• You thrive in a fast-paced environment
• You are detail-oriented and organised
• You are customer-oriented and will strive to strengthen your driver value proposition to ensure supply growth
• Experience in sharing economy, tech business, transport industry, startup or dynamic high-growth company
• Experience in product launches or running a business