Branch Manager at Stellar Human Resource Solutions

• Are you a dynamic leader with a passion for financial inclusion ? Our client, a leading microfinance institution based in Nairobi, Kenya, is seeking a highly motivated Branch Manager to join their team. This is a fantastic opportunity to make a meaningful impact in the lives of individuals and communities while advancing your career in the financial services industry.

Key Responsibilities:

• Lead and oversee the daily operations of our branch, ensuring efficient and effective delivery of financial services to our clients.
• Develop and implement strategies to drive business growth and achieve branch targets for loan disbursements, savings mobilization, and portfolio quality.
• Manage a team of dedicated staff, providing guidance, coaching, and support to ensure high performance and customer satisfaction.
• Build and maintain strong relationships with clients, community leaders, and other stakeholders to enhance the company's reputation and market presence.
• Ensure compliance with regulatory requirements, company policies, and best practices in microfinance operations.

Qualifications:

• Bachelor's degree in Business Administration, Finance, Economics, or a related field.
• Proven experience in microfinance or banking, with at least 3 years in a managerial role.
• Strong leadership skills with the ability to inspire and motivate teams towards achieving goals.
• Excellent communication, interpersonal, and negotiation skills.
• Sound understanding of financial principles, risk management, and regulatory compliance in the microfinance sector.
• Familiarity with microfinance software and digital banking solutions is a plus.
• Must be fluent in English; proficiency in Swahili is highly desirable.