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  • Posted: Sep 17, 2025
    Deadline: Sep 23, 2025
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  • I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking.
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    Branch Manager - Wote

    Job Purpose

    The job holder is responsible for:

    • Driving branch performance against key performance standards as communicated and agreed with the head of business segment in areas such as; Balance sheet growth (funded and non-funded lines) sales growth & income contribution, cost performance, credit management, employee satisfaction, customer experience & Operational risk & control management.
    • Providing the right leadership to branch staff and inculcate a high-performance culture at branch level. Key Responsibilities 1. Prospect for new business from new and existing clients.
    • Prepare call reports with recommendations and submit them for approval.
    • Drive branch business performance by achieving growth in performance parameters. 4. Monitor branch sales performance and portfolio growth to meet targets.
    • Identify business improvement opportunities and suggest service enhancements, product improvements, and process changes.
    • Understand local business drivers impacting branch performance. 
    • Submit weekly activity reports including business acquired and customer issues. 
    • Analyze financial statements, assess credit requests, and present findings and recommendations to approvers.
    • Manage collateral registration process and ensure timely securities perfection. 
    • Oversee excess drawings and loan arrears to maintain asset quality. 
    • Ensure branch service excellence through monitoring and resolution planning. 
    • Build a motivated branch team, ensure compliance, and monitor operational performance while maintaining high service standards.

    Qualifications and Competencies

    • Bachelor’s Degree in a Social Science or related field Professional Qualifications / Membership to professional bodies/ Publication
    • Relevant professional qualification;
    • Member of a relevant professional body Work Experience Required
    • Over Ten (10) years’ relevant experience with over Three (3) years in management in a similar organization.
    • Strong leadership skills
    • Executive disposition 
    •  Demonstrate high levels of integrity
    • Excellent communication and interpersonal skills

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to I&M Bank on imbank.bamboohr.com to apply

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