Business Analyst – Business Development (Central Office) at Rafiki Microfinance Bank

Purpose of the Job:

The main responsibility of the job is to provide solutions to various business problems. The role is highly dependent on on-the-ground research and one-on-one interaction with Business development teams to gain a full picture of the challenge. The reports are supported by the Head of Branches. This will result in the development of initiatives to improve business structures and/or strategic decisions to support the strategic business units at Bank Microfinance Bank. 

Reports to:

• Head of Strategy and Innovation 

Job Description 

• Creating detailed business analyses that outline problems, opportunities, and solutions for the branches/business units.
• Analyze business development teams’ performance to understand their strengths and weaknesses to determine opportunities for improvement.
• Forecasting and making recommendations for business needs.
• Prepare minutes of Business development meetings, branch reviews, and regional meetings with actionable plans and ownership mapping.
• Leading continuous reviews of business processes and developing optimization strategies.
• Create informative, actionable, and repeatable reporting (templates & tools) that highlights relevant business trends and opportunities for improvement.
• Exploring growth and expansion viability, feasibility, and creation of business models.
• Develop dashboards to track and monitor individual, branch, Business units, and regional performance.
• Monitor trends and variances to provide insights that help in decision-making.
• Bring new ideas to the table and challenge teams to innovate.
• Provide strong analytical skills to ensure agreed strategies and goals are communicated and effectively implemented.
• Update business strategies and plans as may be required.
• Participate in market research, product development, and implementation
• Any other duties that may be assigned by the supervisor.

Required Skills, Qualifications & Experiences

• Bachelor’s degree in Business Administration, Statistics, Marketing, or other related fields.
• Minimum 3-4 years work experience in a similar role
• Proven ability in data analytics & visualization.
• Experience with common business analysis like SWOT, PESTLE, Positioning, etc.
• Advanced MS Excel skills and other data analysis tools.
• Excellent analytical & presentation skills
• Excellent communication skills.
• Detail-oriented, analytical, and inquisitive
• Ability to work independently and with others.
• Extremely organized with strong time-management skills
• Data-driven, with a clear understanding of data analytics, metrics, and statistics
• Understanding of market segments, geographical strengths, and opportunities within the Bank Network.
• Problem-solving skills