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MTN Group, formerly M-Cell, is a South Africa-based multinational mobile telecommunications company, operating in many African, European and Asian countries. Its head office is in Johannesburg.
The CRM Business Analyst(Platform-Infraco Delivery) will oversee and specialize in customer relationship management platforms, such as Salesforce, leveraging the same platform this time for the different FiberCo, with an overall aim of improving the call-to-cash operations for the Wholesale space, additionally the position holder will be tasked in organizing, analyzing marketing and customer data, helping sales and service teams deepen their market influence and build long-lasting customer relationships.
Key responsibilities: Reporting to the Snr Manager: Sales & Commercial, the candidate will be accountable to achieve the following objectives:
Education:
Experience:
Competencies:
Other:
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