Business Analyst at In Doors East Africa

About the job

We are looking for an Individual who not only will help us improve, but also implement and continuously audit, our processes and systems. This individual will be expected to conduct research and analysis in order to come up with solutions to business problems and help to introduce these systems to the organisation. This individual must show competency in understanding the changing business needs, evaluating the impact of these changes, identifying and analysing requirements, and documenting and facilitating communication among all the stakeholders involved. This individual must contribute actively to the organisation’s efficiency, profitability and sustainability. This individual will guide the organisation to improve our processes and quality of products and services.

Important Roles and Responsibilities include:

BPA does a wide range of jobs and works on various projects. A BPAs main interaction would be with the business teams and the IT Department. You will often facilitate workshops, collect information and analyse this data. The job also involves analysing workflow and finding the most optimal solution for the same. A BPA may also have to document procedures and present this data to stakeholders for discussion.

• Evaluating business processes, predicting requirements, designing and implementing solutions
• Staying updated on the latest technologies to automate processes and improve efficiency
• Analysing business processes and communicating feedback to other team members and management
• Conducting detailed market research and competitive analysis
• Regular Reporting and Analysis
• Managing competing resources and priorities with regular check on deliverables
• Acting as an information source between business branches
• Understand different strategic needs and plans for growth
• Utilising IT data for business insights
• Running A/B tests and analysing results
• Sourcing and implementing new business technology
• Requirement gathering (by talking to users)
• Producing the specifications for modified systems
• Examining the current system
• User training and feedback

Requirements

1. Bachelor’s degree: A bachelor’s degree in Computer Science, Computer Engineering, Business Administration or Operations. Accounting, Finance, or Engineering field. A good candidate should have problem-solving skills, analytical mindset, excellent diagrammatics, exceptional interpersonal skills and communication skills.
2. Experience: A proven track record could be a very important advantage.