Business Analyst at Kenya Orient Insurance Limited

Key Tasks, Duties and Responsibilities

• Work with the Head of IT, portfolio representatives and vendors to ensure user requirements and user expectations are constantly managed during projects.
• Assist in the establishment of policies, processes, procedures and standards.
• Act as liaison between KOIL and developers to resolve product bugs and complete enhancement requests.
• Leading UAT (User Acceptance Testing) efforts.
• Participate in training design, document and deliver efforts with the project manager.
• Assist with analysis and business requirements to develop detailed functional requirements including the scope of work.
• Participate in process flow analysis and process redesign with the delivery team.
• Conduct analysis of systems specifications and use diagramming tools to represent business processes.
• Create objects, fields, workflows, security setup, configurations and triggers with support from development.
• Work with the developers to create clear, concise and complete solution design specifications and documentation.
• Produce technical specifications for custom development and systems integration requirements.
• Help develop business continuity plans and disaster recovery related to IT system projects.
• Give an analysis of the impact on the business of system changes and help create and implement plans for mitigating the unexpected within IT projects life cycle.
• Develop and drive best practices for testing and delivery of defect-free code within the threshold.
• Implementing various audit recommendations within IT projects design, development and implementation.
• Managing and advising on projects related risks and ensuring compliance to IT security policies and procedures.
• Updating of IT project risk register and risk log on all risk identified on new projects.
• Ensure project development is within business requirements as captured under the Business Blue Prints (BBP).
• Developing, deploying and maintaining projects performance monitoring and reporting systems for IT projects.
• Ensuring effective, efficient and timely IT projects delivery and support services.
• Delivering a stable and cost-effective service across the entire application architecture.
• Ensuring the smooth running and optimal use of all ERP and other business systems within the organization.
• Ensuring that the right type of business intelligence applications is implemented and availed to business users.

Requirements

• A Bachelor’s degree in IT or Business related course from a recognized university.
• 4 years relevant experience in technology with a focus on business analysis and business processes.
• Software Expertise in Business Intelligence, Oracle BI tools-TAG,ODBC,MS SQL,Access, Word, Excel, PowerPoint, MS Project and Visio
• Database expertise in MS SQL, Oracle and MySQL