Business Analyst / Project Manager at ARC Ride

• We’re looking for a hybrid Business Analyst / Project Manager who will act as a bridge between our business and technology teams, translating real-world needs into clear technical requirements and driving execution.
• You’ll work closely with cross-functional teams, gather and define business requirements, define project scopes, map workflows, and turn complex ideas into actionable plans. From organising team priorities to tracking milestones and clearing roadblocks, you’ll guide projects end-to-end while keeping everyone aligned and informed.
• Please note this role requires the candidate to be onsite at our headquarters in Nairobi.

What You’ll Do:

• Act as the glue between business and technology teams.
• Engage with stakeholders to capture needs, challenges and goals.
• Convert high-level business goals into clear specifications for technology
• and data teams.
• Map workflows, identify inefficiencies, and propose improvements.
• Serve as the point of contact between business stakeholders and technical teams, ensuring clarity and understanding.
• Support light project management - track progress, manage dependencies, and help keep delivery on schedule.
• Facilitate communication across stakeholders, provide updates, and ensure everyone is aware of priorities, decisions, and next steps.

What We’re Looking For:

• 4+ years in business analysis, project management, or a similar role - primarily within a technology-driven environment.
• Bachelor’s or Master’s degree/PhD in Information Systems, Computer Science, or a related field (ability to translate business needs to technical requirements is required). Advanced degrees are a plus. Significant industry experience will be considered in place of a degree.
• Proven ability to gather and document requirements, create user stories, and manage product backlogs.
• Familiarity with business process mapping, software development processes, workflow design, and defining requirements.
• Comfortable working with technology and data teams.