Business Development Intern at Amref Kenya

BUSINESS DEVELOPMENT INTERN

REF: AFD/BD/04-2022

MAIN PURPOSE OF THE JOB

We are looking for committed, deadline-driven Business Development Interns to join our excellent Business Development team. The Business Development interns will assist in various stages of the sales funnel, including sales, creating awareness of new offerings, generating leads, and retaining.

PRINCIPAL RESPONSIBILITIES

Sales Pipeline

• Identifying and developing a sales pipeline and aggressively marketing for new customers from the identified target sectors
• Generating revenue and profit including new business development for the company
• Identifying and acting on cross-selling opportunities
• Give competitive quotations to intermediaries and follow up on the same to close sales
• Learning different aspects of the sales cycle and different techniques used for indoor sales
• Setting and achieving targeted goals and objectives for business development and sales
• Facilitating and ensuring timely collections of payments as per the company’s credit policy

Reporting

• Preparing daily, weekly and monthly reports to assist in measuring market share, renewal trends and demand with your supervisor
• Timely preparing of the status reports on client meetings and sales strategies

Communication

• Learning AMREF Flying Doctorsproducts, services, industries and operations
• Ensuring all the intermediaries are kept up to date with relevant AMREF Flying Doctorsproducts information
• Providing a channel of communication between AMREF Flying Doctors, Intermediaries and suppliers to ensure USSD is working all the time
• Effectively communicating and listening to customers’ needs
• Professionally answering calls and finding a solution for the customer

Activation and Promotion

• Attending related industry events to push for brand awareness and acquire new contacts for sales lead
• Promoting AMREF Flying Doctorsproducts and services to customers and negotiating contracts with the aim of maximizing profits

CRM Database

• Updating client information in the customer relationship management (CRM) system used by AMREF Flying Doctors
• Keeping records of customer interactions and transactions and making sure that the same has been logged to the CRM
• Organizing client contact lists, scheduling, performing and updating contacts made in CRM

Customer Service

• Making regular visits in order to maintain relationships with the intermediaries, prospective and current clients
• Offering excellent customer service to customers before and after-sale

Sales Team Support

• Providing administrative support to the sales department i.e. assisting with filling, ensuring there are stationeries etc. as per the department's needs
• Attending any other work-related duties assigned by the Assistant Business Development Manager or the Business Development Manager

REQUIRED QUALIFICATIONS

Minimum Education

• Bachelor’s degree in Marketing, Public Relations, Communication, Business administration or any other related course from a recognized Institution
• Proficiency in computer studies (word, excel, PowerPoint, CRM system, outlook, internet
• Good understanding of customer communication platforms

Skills and competencies

• Good communication, articulate with presentation
• Team player
• Excellent interpersonal skills
• Ability to work in a fast-paced environment
• Time management skills
• Self-motivated and confident