Business Development & Operations Executive at UlizaLinks

Business Development & Sales Growth

• Identify and close deals with corporate clients, hotels, malls, event organizers, theme parks, and swimming pools.
• Lead aggressive follow-ups on all leads with a target conversion rate of 80% or higher.
• Drive new market expansion and secure partnerships across all Uliza Events branches.
• Ensure 95% client retention through strong customer relationship management and follow-ups.
• Develop and execute strategies to hit monthly sales targets of at least 2 million
• Research and analyze market trends to improve sales performance and customer acquisition.

Operations & Branch Management

• Oversee operations in Kenya, Uganda, Tanzania, Rwanda, Zambia, Ghana, and Nigeria.
• Implement strict stock management and order fulfillment procedures to prevent delays and errors.
• Monitor and enforce KPIs for all team members, ensuring high performance and strict execution.
• Develop efficient processes for handling international logistics, client orders, and fulfillment.
• Identify and eliminate under performers in the team, replacing them with strong executors.
• Work with the leadership team to implement scalable operational strategies across all regions.

Reporting & Data-Driven Execution

• Maintain detailed sales and operations reports using advanced Excel skills.
• Prepare and submit weekly and monthly reports on revenue, sales performance, client status, and logistics.
• Draft and manage business proposals, contracts, and other documentation in Microsoft Word.
• Analyze financial and operational data to provide actionable insights for business growth.
• Develop systems for tracking and optimizing sales, stock levels, and fulfillment performance.

Qualifications & Skills Required

• Bachelor’s degree in Business Administration, Sales, Operations Management, or a related field.
• Minimum of 3 years experience in business development, operations management, or a similar role.
• Proven ability to close high-value corporate deals and manage large client accounts.
• Strong leadership skills with experience in managing and enforcing KPIs for teams.
• Advanced proficiency in Microsoft Excel (data analysis, reporting, forecasting).
• Experience in writing business proposals, contracts, and reports using Microsoft Word.
• Excellent organizational and problem-solving skills to streamline operations across multiple branches.
• Strong communication and negotiation skills with experience in pitching to clients.
• Ability to work under pressure and meet aggressive performance targets.
• Experience in handling logistics and order fulfillment processes is a plus.