Business & Quality Analyst at Safaricom Kenya

Description

We are pleased to announce the following vacancy in the Digifarm Kenya Limited. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.

Detailed Description

Reporting to the DigiFarm- Tech Lead, the position holder will translate user requirements into solid business requirements and execute the strategy and frameworks in Software testing and ensure solutions delivered to the customers meet the required standards for quality. He/She is also responsible for liaison between business system users and the technical team in as far as creating automated business solutions is concerned.

Roles & Responsibilities

• Carry out full business requirements discovery that includes interviewing relevant stakeholders and end-users.
• Collaboratively develop test-driven business requirements and functional specifications with business, technical, and testing team members.
• Participate in technical/functional evaluation of bids for new systems
• Ensure sensible consensus is reached for all requirements/specifications and help business, IT, and test leads to have the same mutual understanding thereof.
• Generate process documentation that clarifies and validates how the organization utilizes business systems to meet business requirements
• Test planning, design, execution result analysis and reporting.
• Responsible for planning, monitoring, and implementing controls in testing activities
• Define suitable metrics for measuring test progress and evaluation of the quality of the testing process and products
• Responsible for implementation and management of fully functional test environments ensuring stability of all test environments including subsequent upgrades and modernizations on these environments
• E2E Accountability for GDR testing and ensuring working business continuity plans are in place for all solutions
• Lead programs to measure, analyze, monitor, manage, and optimize performance and scalability of our current applications and systems.
• Responsible for reviewing, reporting, and making data driven decisions around performance issues or bottlenecks.
• Review uncovered application bottlenecks and facilitate resolution with development, Infrastructure, and security teams to ensure no defects regarding quality attributes escape to production.

Qualifications

• Bachelor of Science Computer Science, IT, Computer Engineering or Software Development or related subject
• 3 years + experience in software design, development, or testing in a busy IT environment of which 2 must be in business Analysis
• Experience in at least one programming language
• Experience in use of performance and other non-functional testing automated tools – Load runner, J-meter etc
• Hands-on QA experience with proven analytical and testing skills – Experience in developing test strategies, test plans, test scenarios and test cases
• Strong risk identification, assessment, and mitigation planning skills
• Professional Experience in Business Analysis (CBAP, IIBA), Project Management methodologies (Agile, Waterfall etc)
• Project Management and Technical Support experience an added advantage
• Broad technical expertise combined with business acumen and strong consulting skills.
• Excellent systems analytical and communication (written and verbal) skills along with meeting facilitation skills
• Experience in writing formal Use Cases and other UML tools
• Demonstrated experience in producing requirements that support test-driven development.
• Motivated self-starter, with a high capacity for rapid learning and meticulous attention to detail