Business Support Specialist I at Compassion International

• This specialist assists with and provides input for analysis and administration in one or more various disciplines. The specialist generally does work in areas such as budget preparation and tracking, process management, purchasing, communications and change, program implementation, project management, development, data research, analysis, business intelligence, and tracking, and/or information management. The incumbent may accomplish any or all of the essential functions, or other duties of a professional administrative nature.
• The Specialist, while maintaining strict confidentiality, collaborates with teammates to perform very skilled and detailed administrative work that directly advances the operations and objectives of the department served, providing a full suite of highly skilled support functions to a large work group or directly support a senior director.

Responsibilities

• Maintains a personal relationship with Jesus Christ. Is a consistent witness for Jesus Christ, maintains a courteous, Christ-like attitude in dealing with people within and outside of Compassion, and faithfully upholds Compassions' ministry in prayer.
• Acts as an advocate to raise the awareness of the needs of children. Understands Christ’s mandate to protect children. Commits to and prioritizes child protection considerations in all decision-making, tasks and activities across the ministry. Abides by all behavioral expectations in Compassion’s Statement of Commitment to Child Protection and Code of Conduct. Reports any concerns of abuse, neglect or exploitation of children through Compassion’s internal reporting process and appropriately supports responses to incidents if they occur.
• Assists with review of business processes to identify activities required to address the issues, including process steps and impact assessment to increase productivity and efficiency. Prepares supporting documentation such as presentations, future state maps, and business requirements.
• Assists with preparing the department budget and tracks expenditures and variances to keep the department in budget. Informs management of variances and corrective recommendations.
• May support department specific duties sometimes related to other job subfamilies such as, marketing plans, data analysis, basic procurement, tours and events, basic human resources, basic accounting, store administration, simple facilities requests, and/or program development.
• Gathers simple business data such as project costs or process metrics, displays the information for presentation and analysis. Helps to keep assigned projects progressing toward established goals and deadlines.
• Prepares and relays communications concerning business operations and outcomes to appropriate audiences. Further, supports change integration across the scope of own assigned projects. Encourages change adoption across common audiences as needed.
• Helps train and advise stakeholders on processes and guidelines related to the group or program projects.
• Assists in the development of effective metrics for ministry operations and maintains data/metrics, dashboards, tools, and artifacts to provide up-to-date status of group projects, processes, and initiatives.
• May contribute to new programs to improve neighbor morale or relations, ministry success, and community stewardship.
• Partners with other groups when required to help integrate information and processes across functions. Provides assistance to various projects as assigned in support of the work of Business Support management.

Faith

• Has a personal relationship with Jesus Christ.

Culture

• Accountable for supporting, upholding, and engaging in Compassion's core "Cultural Behaviors" in all internal and external communication and relationships.

Education

• Bachelor’s degree in business administration, Communication, Project management, Technology, or related discipline

Experience

• Three (03) to five (05) years Relevant experience in Supporting high level executives or boards
• Experience handling different projects

Others

• Excellent communication skills both written and verbal.
• Problem solving skills: Ability to think critically and solve problems.
• Strong organizational skills- adept to managing calendars, meetings, and travel arrangements.
• Tech- savviness- Proficiency in office software (Microsoft office & google workspace) and familiarity with other relevant tools including project management tools and collaboration platforms.
• Confidentiality and discretion.
• Adaptability to changing priorities and unforeseen challenges.
• Networking skills: building relationships both internally and externally.
• Commitment to continuous learning & professional development.
• Strong customer service skills