Business System Coordinator at The Coca-Cola Company

Key Duties & Responsibilities    
Systems compliance - KORE and Legal

• Maintain an updated checklist to track compliance
• Drive KORE, Legal and other systems' compliance across all sections of the business as per the developed compliance checklist tracker
• Maintain updated versions of KORE, Legal and other Business Standards

Systems and documents management

• Drive review of existing SOPs in all departments as well as end user training on the new SOPs in line with KORE and other available requirements
• Schedule and audit all departments in line with ISO 9001:2015 document management requirement
• Ensure displayed Policies and work instructions at user points are up to date

Internal & External Audits

• Develop an internal audit program and ensure that all scheduled audits are completed as per plan
• Maintain an up to date Corrective action tracker for all audit findings resulting from all audits
• Drive Certification as well as surveillance of all Business standards ISO 9001, FSSC 22000, GAO including budgeting
• Maintain a robust and trained internal auditors team to execute scheduled audits
• Maintain healthy system as per all KORE, EAS and ISO requirements

Management Review meetings

• Develop and maintain management review meeting schedule and ensure all scheduled meetings are executed
• Track all actions arising from management review meetings and follow up for their closure

Consumer complaints

• Capture, Track and follow up of all received consumer complaints for closure as per our internal procedure
• Ensure timely feedback to all received consumer complaints
• Spearhead Consumer complaints root cause analysis and follow up for closure of all arising corrective actions

Site GMP and 5S

• Drive Total site GMP and 5S compliance
• Drive execution of all GMP Friday walk-about as scheduled
• Timely sharing of all GMP and 5S findings with stakeholders for action
• Follow up and ensure action closure within committed timelines
• Maintain an up to date GMP and 5S tracker to trend performance by section
• Share GMP and 5S scores and actions with all shop-floor personnel
• Supervise Plant's cleaners activity in regards to their compliance to the set cleaning procedure

GMP - Pest Control

• Drive compliance of plant's pest control program to KORE, EAS as well as FSSC guidelines
• Ensure all pest control activities are executed as per the plant's outlined guideline
• Ensure all pest control infrastructure is well maintained and in expected condition Bait stations, Signage
• Maintain pest activity trending and initiate appropriate corrective action

Skills, Experience & Education    
Education

• Degree or Diploma in  Food Science & Technology,  analytical Chemistry or any other relevant Manufacturing or Industrial courses

Experience

• Minimum 3 years in a similar or EOSH Coordinator or QC Team Leader and a minimum of 5 years in an FMCG, bottling or food processing plant