Cabin Crew Administrator - Bangkok at Kenya Airways

Brief Description   

• Assuring that crew comply to the regulatory standards and assisting with their inquiries.

Detailed Description        
Inflight and Catering

• Disseminate information to promote better communication flow between management and cabin crew.
• Prepare weekly reports on crew performance in liaison with inflight management for decision making by the management.
• Prepare and analyze periodic performance data reports, i.e. lay over, sick off, ground duty, leave days, etc.; in order to enhance cabin crew utilization and productivity
• Compile data and run voyage reports.
• Prepare and compile crew monthly achieved nights.
• Check, verify and submit cabin crew productivity claims, i.e. layover and extra hours allowances payment and subsequent payroll data entry within stipulated timelines.
• Ensure the office is well administered organized all the times.
• Planning, organizing and coordinating meetings both internal and external and taking minutes as required.
• Plan and facilitate cabin crew appraisal performance reports in liaison with IPMs.
• Raise inflight requisitions from the stores/supplies.
• Collate and forward crew documents to crew planning for update. 
• Update cabin notices and maintaining accurate and timely records of crew members.
• Ensuring crew roster integrity and referring to Managers on the irregularities.
• Ensuring adequate crew number to operate the flights. 
• Communicating with hotel and transport for crew layover in BKK. 
• Preparing and compiling crew monthly achieved nights and other expense.
• Ensuring implementation of safety, security and emergency standards at all times. 
• Performing additional duties as assigned.

Job Requirements        

Knowledge, Skills and Experience

• Secondary education completed
• University degree in a business-related field
• TOEIC score of at least 450 points with 2 years validity
• 3 years of relevant experiences in a large organization or service industry
• Excellent communication and interpersonal skills
• PC literacywith working knowledge of Microsoft Office packages

Additional Details        

Other Skills 

• Impeccable bias for action and high resilience
• Good communication and interpersonal skills
• Result oriented/ pro-active/ innovative
• Organizational and analytical and numerical skills
• Honest with high integrity
• Team player