Call Centre Agent at Pan Africa Christian University

The incumbent shall be responsible for conversion of prospective students who have expressed interest to join the University. This shall be done through making telephone calls and also assisting prospects who walk in to the University to make inquiries.

Minimum Requirements

• Diploma in Business, Marketing, Communications, or related field
• At least one year experience in a similar role
• Excellent communication skills (oral and written)
• Excellent customer service skills
• Highly self-motivated and self-disciplined

   Key Responsibilities for the Call Centre Agent

• Reach out to student leads through calling
• Keep records of communication with prospective students
• Receive and assist visitors who walk in to inquire about our academic programs
• Prepare and submit admission reports
• Achieve the targets agreed upon within schedule
• Participate in the marketing activities of the University