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HCS Affiliates Group, is a one-stop human resources and management consultancy organization, headquartered in Nairobi, Kenya.
CALL CENTRE QUALITY ANALYST
Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit a Quality Analyst. .The quality analyst is responsible of evaluating; monitoring and developing overall agent performance while ensuring quality of all customer support activities meet the client standards expectations
Responsibilities
Qualifications
Applicants who meet the requirements stated above should send their applications and detailed CVs with a day – time Telephone number to the email address: jobs1@hcsafiliatesgroup.com. Indicate Call Centre Quality Analyst on the Subject line- with your location. Candidates MUST indicate their Current and Expected salaries.
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