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  • Posted: Nov 4, 2022
    Deadline: Not specified
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    Cartrack is a leading global provider of fleet management solutions with a focus on technology development to increase productivity. Cartrack already has an extensive footprint in Africa, Europe, Asia and, the Middle East. More recently, it commenced operations in the United States of America and New Zealand, expanding its presence to 24 countries. With an ...
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    Account Manager - Kenya at Cartrack

    Duties & Responsibilities

    • Contact, resolve problems & queries and build relationships with allocated clients
    • Servicing of existing clients by uncovering the immediate need (health checks, account review, fleet training, self-service portal)
    • Develop unique ways to grow the business with customers and provide solutions to management in the face of challenges
    • Deliver continuous training to business sources and clients to explain products
    • Market and promote products in order to increase brand awareness
    • Focus on growing and developing existing clients
    • Update CRM and coverage reports daily
    • Report in respect of daily activities to relevant Manager
    • Attend to all fleet queries, setup of fleet reports and alerts
    • Attend to de/re installation and repair queries and / or requests
    • Attend to cancellation requests
    • Attend to account queries
    • Attend to updates of client and vehicle information (self-service portal)
    • Follow-up on pending fitments
    • Ensure familiarity and adherence to applicable company policies and procedures
    • Attend and take initiative to develop own skills

    Desired Experience & Qualification

    • KCSE (minimum)
    • B Com Business Management / Risk Management
    • Ideally Previous RM Experience
    • Account Management and Sales Experience
    • Relationship Management
    • MS Office Suite (Excel Intermediate / Advanced)

    Method of Application

    Interested and qualified? Go to Cartrack on cartrack-1.jobsoid.com to apply

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