Chief Instructor - Cabin at Kenya Airways

Brief Description        

The Chief Instructor position is responsible for ensuring seamlesstraining programs delivery with the objective of high-quality service deliverywithin the limits of the academy operating manual and company policies.

Detailed Description        

• Anticipate, understand and resolve performance andcapability improvement needs in the company’s function
• Assist the function to diagnose specific capability, competenceand skills gaps and enable the design and delivery of learning and developmentsolutions to close them.
• Prepare and manage functional training budgets toensure adequate provision for the training programmes.
• Establish and develop a team of learningand development specialists with the capability to diagnose, design, deliverand evaluate learning in line with functional needs.
• Supervise and manage the instructors to ensure optimumutilization of resources and timely and efficient achievement of trainingobjectives.
• Design classroom and on the job training fortailored/customized courses to meet customer training requirements.
• Ensure that the course standard, training requirementsand objectives are met as stipulated in the applicable training course outline.
• Regularly monitor instructor’s performance and ensureclasses and examinations are conducted on schedule.
• Develop new and update existing curriculum andcourseware as per the requirements.
• Liaise with KCAA and other regulators in relation tothe training programs.
• Serve as replacement instructor as and when required.
• Manage, supervise and delegate training projects.
• Adapt and customize training to meet customers’requirements
• Contribute to the achievement of commercial objectivesfor training
• Ensure up to date training records
• Support in the development, monitoring andimplementation of e-learning
• Provide Return on Investment (ROI).

Job Requirements        

• O Level
• University graduate or Diploma
• Must have completed Instructional TechniquesTraining  
• Hold A valid Cabin Crew Member Certificate
• Hold/held Civil AviationInstructor Approval

Additional Details        

• Technical awareness
• Cost–conscious
• Good interpersonal skills
• Ability to work under pressure and handle multiple tasks withoutcompromising quality
• Analytical