Chief Manager – Investigations and Enforcement Operations at Kenya Revenue Authority (KRA)

Job Summary

The jobholder shall be responsible for providing support to the Commissioner and the Department.

Duties & Responsibilities

• Formulate and implement strategies, policies and procedures for the Section.
• Develop and implement annual work plan and budgets.
• Steer the implementation of strategies for managing Intelligence, Investigations, and Enforcement operations and actions of the Investigations & Enforcement Department.
• Develop Investigation and Enforcement frameworks/ systems that continually increase taxpayers' compliance and organize the actualization of strategic alliances to enable the realization of investigations and enforcement of strategic objectives.
• Receive, analyze, and consult with divisional heads in responding to stakeholder queries, approvals, and notifications on a regular basis and coordinate the compilation and dissemination of Departmental reports and board papers.
• Coordinate the department’s staff-related activities/programs and undertake, assess & issue advisories on compliance with regulatory & risk parameters.
• Optimize the executive time of the Commissioner and foster a strategic focus,as well as maintain the Departmental Meeting planner/ calendar/ scheduler and monitor the schedules
• Receive case profiles from various sources, evaluate, register, and monitor the progress of the investigation and provide feedback on profiles to management every month.
• Oversee implementation of corporate initiatives in the section: Ensure conformity to ISO standards and data security requirements, and manage Audit, Integrity, Quality Management Systems (QMS), Risk Management programmes and staff performance.
• Promote staff career development and performance enhancement within the Section

Person specifications

For appointment to this job, the candidate must have:

• Bachelor's degree in relevant Social Sciences, Business, Pure and Applied Sciences from a recognised and accredited University.
• Master’s Degree in relevant Social Sciences, Business, Pure and Applied Sciences from a recognised and accredited University is an added advantage.
• Directorate of Criminal Investigations (DCI) and National Intelligence Service (NIS) Certification in Basic investigation techniques and intelligence courses.
• Membership to a relevant professional body.
• Leadership Course lasting not less than four (4) weeks from a recognized institution, is an added advantage.
• Certified Fraud Examiner (CFE) certification.
• Certificate in Tax and  Customs Administration training from a recognized institution.
• Chartered Quality Institute (CQI)/International Register of Certificated Auditors (IRCA) Certification.
• Cumulative service period of seven(7) years relevant work experience, three (3) of which should have been in middle-level management or comparable position.

Key Competencies

• Managerial and administrative skills.
• Leadership skills
• Possess good organization, planning, and analytical skills
• Impeccable bias for strategic thinking and action orientation
• Focused and result-driven individual
• Experience in tax investigation operations will be an added advantage.
• Impeccable record of integrity
• High level of intuition and emotional intelligence
• Demonstrated creativity and innovation capability
• Strong problem-diagnosis and solving skills
• Interpersonal and networking skills
• Ability to coach, mentor, and guide the professional growth of staff under supervision
• Excellent oral, written communication and presentation skills
• Agile and results-oriented