Chief Steward at Fairmont Hotels & Resorts

Job Description

Chief Steward

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies and the opportunity to earn qualifications while you work
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

Reporting to the Cluster Executive Chef, responsibilities and essential job functions include but are not limited to the following: 

• Responsible for the effective and efficient operation of the Stewarding Department including supervision of sanitation processes, stock control, and maintenance of health, safety, and hygiene in all F&B areas.
• In Charge of HACCP standards implementation and control in Base of ACCOR Safe Food and Hygiene Standards.
• Ensures accurate tabulation of all losses/breakage and proposes the purchase of all operating equipment.
• Conduct daily inspections of all F&B areas and kitchens to ensure cleanliness and compliance with health and sanitation codes, including all food safety requirements.
• Review all banquet event orders to ensure proper setup is in place.
• Ensure all breakages and chipped items are removed from circulation, inventoried, and part of a robust breakage reduction program.
• Recruit, train, and schedule stewarding colleagues and supervisors, in collaboration with the Cluster Executive Chef.
• Balance the operational, administrative, and stewarding team member needs, ensuring smooth day-to-day operations.
• Maintain accurate inventory records for dinnerware, flatware, glassware, and service ware.
• Take part in the Hotel’s sustainability committee and Health & Safety Committee.
• Manage monthly Stewarding labor in line with budgetary guidelines.
• Champion for sustainability efforts including but not limited to waste reduction, improvement of recycling and water / energy reductions.

Qualifications

Your experience and skills include:

• Reading, writing, and oral proficiency in the English language.
• Hospitality Management or culinary school training required
• HACCP knowledge.
• Ability to work well under pressure in a fast-paced environment.
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times.
• Experience in the same position in a luxury Hotel is preferred
• Committed to having a full understanding of health, safety, and environmental practices in the workplace
• Must be results-oriented, very organized, highly motivated, and able to work under pressure
• Must have excellent interpersonal, communication, written and organizational skills
• Knowledge of MS Office Suite