City Management Credit Controller at Tatu City Limited

Position Overview

As the City Management Credit Controller, you will be responsible for the coordination of the department’s service charge and other city revenues collection, administering financial records, systems and processes of the city management department, including accounting, bookkeeping, record keeping, banking of cheques, initiating purchase requests, receiving goods and services, champion automation processes, quality control and all related assignments by your line manager. Reporting to the Head of City Management, the City Management Credit Controller will be required to carry out the following tasks

Key Responsibilities

• Ensure optimum service charge and other city revenues collection.
• Propose to the management, reasonable payment plans for outstanding payments and ensure clients stick to their payment plans.
• Initiate, monitor and report on daily transactions in accounts payables and receivables.
• Prepare and coordinate the preparation of the City Management department budget while ensuring cost control and daily tracking of expenses against the City Management budget.
• Provide accurate and insightful financial reports to the Head of City Management weekly or in any other frequency as requested.
• Coordinate between City Management, Tatu Markets, the procurement department, finance department, contractors and other key stakeholders ensuring efficiency in the flow of transactions.
• Ensure quality control by guaranteeing value for money.
• Ensure that proper company procedures are followed and that payment of suppliers is done expeditiously.
• Work with the Head of City Management and other team members to identify new business opportunities through which the city management department can generate additional revenues.
• Foster positive and productive client relationships through periodic physical and virtual meetings with external and internal City Management clients, external client’s contacts updates and communication tracking.
• Expeditiously handle customers' questions or complaints.
• Ensure the City Management department’s data, documents and records are well organized, easily retrievable and stored digitally and physically backed up whenever necessary. 

Requirements

Skills and Experience

• A Bachelor’s degree in Finance, Accounting, Business Administration, Economics, or a related field.
• A masters and / or professional qualification such as CPA, ACCA, or an equivalent certification will be an added advantage.
• A minimum of 7-10 years’ experience in credit control, receivables management and financial administration, preferably within a service-driven or property management context.
• Proven ability to develop and manage payment plans, oversee collections, and maintain accurate accounts receivable records.
• Demonstrated expertise in budgeting, financial and expense analysis, and preparing accurate financial reports.
• Proficiency in financial systems and accounting software with advanced excel skills
• Strong analytical mindset with the ability to identify opportunities for automation and process improvement in financial operations.
• Familiarity with digital tools and systems that support financial tracking, automation, and reporting.