Claims Assistant- Contract at APA Life Assurance Company Ltd

KEY PRIMARY RESPONSIBILITIES

• Analyzing excel claims schedule, correlating and cleaning of data
• Registration of NHIF / NPS insurance claims notifications
• Continuous timely updating and review of claims reserves to ensure maintenance of accurate reserves 
• Processing of NHIF / NPS payments and updating of EDMS documentation.
• Sharing of remittance advices and other information with co-insurers, leaders and other partners.
• Reconciliation of paid invoices with co-insurance leaders and facultative reinsurers.
• Ensuring the customer is treated fairly and that the customer receives excellent service in accordance with industry and company guidelines
• Handling any complaints associated with claims.
• Ensuring that claim costs are kept to the bare minimum.
• Adhering to legal requirements, industry regulations and customer quality standards set by the company.
• Attention to details in claims reported.
• Any other assigned tasks within the department and the company at the discretion of the management.

ACADEMIC QUALIFICATIONS

• Bachelor’s degree in Commerce/business or an equivalent.

JOB SKILLS AND REQUIREMENTS

• Data Analytical skills.
• Expertise in MS Office Excel.
• Interpersonal, communication and administrative skills
• Ability to manage competing priorities and deliver high-quality work within set tight timelines.

PROFESSIONAL QUALIFICATIONS

• Diploma in Insurance

EXPERIENCE

• Entry level 
• Demonstrable experience in data analysis