Claims Assistant at Kenya Orient Insurance Limited

Key Tasks, Duties and Responsibilities

• Ensure proper documentation and timely processing of all claims.
• Ensure premium refunds are done on time.
• Ensure all regulatory returns are done within the required timelines.
• Ensure all claims and refunds records are updated.
• Ensure proper filling of claim documents.
• Prepare claims management reports on a monthly basis or as otherwise advised.
• Prepare various reports which may be required from time to time.
• Handling customer queries & correspondence on individual life policies to enhance seamless customer experience.
• Ensure compliance with all regulations.

Requirements

• Bachelor’s degree from a recognized university.
• Pass in at least two ACII/AIIK papers or equivalent.
• 2 years relevant experience.