Client Liaison Manager at Imperial Logistics

Key Performance Areas

• Collate and analyze operational data and generate client dashboard reports.
• Analyze client data based on operations for internal and external.
• Business review meetings pre-scheduled for the year.
• Manage and optimize interactions with Internal and External customers to ensure centricity.
• Ensure contractual obligations are adhered to by both client and business.
• Participate in the implementation of departmental and site EMS objectives.

Qualifications Required

• A Bachelors in Sales and Marketing or any Business-related course

Skills and Experience Required

• Minimum 3 years of experience within logistics services industry in a management role.
• Have a proven sales and marketing background.
• Excellent communication & presentation skills
• Be able to communicate with Customers and Clients at senior levels in their organisation.
• Self-starter who is able to develop relationships and engender transparency
• Strong analytical capacity
• Ability to solve problems by engaging key stakeholders
• Be accountable to internal and external stakeholders
• Must be proficient in Microsoft Office including Excel, Word and Power point programs Solutions-oriented

Other requirements

• Ability to work under pressure
• Positive, confident, self-motivated, and able to work as a member of a team