Client Relationship Associate (level 1) at African Entrepreneur Collective (AEC)

About the Opportunity

Inkomoko in Kenya seeks a highly talented and experienced Sales & Marketing professional to sell & recruit clients (entrepreneurs) who will go through AECs accelerator program. The position holder will ensure personal monthly and quarterly sales targets are achieved and exceeded by utilizing client relationship and sales skills. The successful candidate will have the following responsibilities:

Responsibilities

CLIENT SALES (70%) 

 Find and sign new SME companies to Inkomoko (approximately 6 per month)

• Develop a database of potential leads.
• Develop and implement a sales plan
• Complete sales meetings to understand prospective client needs and explain Inkomoko services to meet those needs.
• Maintain perfect understanding of Inkomoko service offering to provide accurate presentations.
• Maintain contact with previously signed clients both during and after service delivery.
• Assist the Business Development Manager to develop and grow relationships with Kenya’s leading business development partners and other sales channels including banks. 

ON-BOARD NEW CLIENTS (10%) 

• Once a contract has been signed, work with the Finance Department to set up their payment plan. 
• On-board the client with the Business Development team providing information gained during the sales process. 
• Manage client information in company filing systems and databases. 

MARKETING (10%) 

• Work with the rest of the team to implement a nation-wide marketing plan. 
• Test various marketing and sales messages to develop customer insight. 
• Work with the Communications Manager to develop marketing materials, including on-line, printed, and social media messaging to secure clients 
• Represent Inkomoko in public forums, including panels, conferences, and other venues 
• Keep management and other staff connected to relevant partnership opportunities 

ADMINISTRATION (10% TIME)

• Regularly update Odoo and make sure all client information is recorded accurately. 
• Represent Inkomoko in the local business community and at conferences or other events
• Maintain and organize client files
• Attend all required department and company meetings
• Participate in the organization’s company-wide efforts for growth
• Other duties as required

Who we are looking for:

The ideal candidate will fulfill the following requirements:

• 3+ years of work experience in marketing and sales 
• Experience selling products or services to individual customers and/or businesses
• Excellent computer skills, especially with MS Excel and Word
• Good written and oral communications skills for presentations and training
• Experience with customer service
• Shows perseverance, personal integrity, and critical thinking skills
• BA or MBA required in relevant field