Client Service Assistant (Internship) at AMG Realtors

Job Summary

Responsible for providing administrative support to the Legal department through Records management.

Key Responsibilities

• Coordination of the client’s allocation (via Google Sheets) to ensure that this is done accurately and as per sales agreement allocations. The incumbent would be the sole administrator of this process and must ensure it is accurate and up to date at all times.
• Ongoing review of client files to ensure that the correct client engagement procedures are followed by the Relationship Managers (‘RM’s) and that all the necessary support documentation is obtained at the point of engaging clients.
• Maintain an organized procedure for obtaining all client legal documentation – National ID or passport, KRA pin, passport size, and other documentation as required by the legal officer.
• Review completed transaction client files to ensure they contain the full set of transactional documents (e.g. sales agreements, receipts, addendums to the sale agreements etc) and are  ready ,for the title transfer process;
• Prepare the relevant documents that are required for each title transfer process (e.g. client documents, AMG Realtor’s documents, relevant transfer forms duly signed, etc)– and document the same for purposes of tracking the progress.

Qualifications

• Bachelor’s Degree in Records Management from a recognized institution.
• Experience in a Real Estate Industry
• Excellent database management and archiving skills, good interpersonal skills 
• Excellent knowledge of MS Office & Excel.