Client Service Manager _Recruitment Services at Gap Recruitment Services Limited

Key Roles & Responsibilities:

• Pitching our services & making presentations to key decision makers in various top companies.
• Facilitating execution of our service agreement, ensuring that all clients understand & sign agreements before start of any recruitment process
• Supporting and providing key industry information to clients; such as market status in regards to availability of candidates, salary and statutory obligations
• Support in designing sourcing strategies including advertising job vacancies from clients using different mediums and ensure theres a wide reach and build rich pipelines
• Managing end-end recruitment process; shortlisting suitable candidates, conducting interviews and writing reports to clients.
• Quality checks on your teams deliverables ensuring they meet all requirements of their tasks and projects
• Implementing client engagement strategies through constant communication with clients on the recruitment status
• Manage strategic relationships through contacting previous clients on a daily basis to cultivate an ongoing relationship
• Ensure timely invoicing and collection from clients as per agreement

Education & Skills Required:

• Bachelors degree in an arts-based course
• B2B Sales experience is a MUST
• At least 2 years experience in a client facing role in sales, marketing, business development, client service management.
• Account Management skills
• Ability to engage business owners, senior staff and CEOs
• Excellent presentation skills
• Strong negotiation and persuasion skills
• Report writing skills
• Organizational skills
• Time management skills
• Entrepreneur mind set
• Superior communication skills Oral & Written