Clinical Officer at HealthX Africa

Key Responsibilities
The main purpose of this role is to ensure the delivery of high – quality healthcare services through virtual platforms while maintaining compliance with clinical standards and regulations. Major responsibilities will be: -

• Conduct virtual consultations with patients, including history taking, physical examinations (as feasible), and diagnostic evaluations.
• Provide appropriate medical advice, diagnosis, and treatment plans based on patient consultations.
• Prescribe medications and recommend treatments as needed, ensuring prescriptions comply with legal and ethical guidelines.
• Manage and follow up on patient medication plans and adjustments.
• Educate patients on health conditions, treatment options, preventive measures, and healthy lifestyle choices.
• Offer emotional support and counseling to patients and their families.
• Collaborate with other healthcare professionals and specialists to ensure comprehensive patient care.
• Facilitate referrals to other healthcare providers and facilities when necessary.
• Maintain accurate and detailed electronic medical records (EMRs) of patient interactions, diagnoses, treatment plans, and follow-ups.
• Ensure all patient information is kept confidential and secure in accordance with HIPAA and company policies.
• Participate in quality assurance activities, including case reviews and audits, to ensure high standards of care.
• Engage in continuous professional development and training to stay updated with the latest medical advancements and telemedicine practices.
• Provide guidance and support to patients on using the telemedicine platform effectively.
• Troubleshoot basic technical issues during consultations and coordinate with the technical team for resolution.

Qualifications

• Diploma/ degree in Clinical Medicine
• Minimum of 3 years of clinical practice experience. Previous telemedicine experience is an advantage.
• Valid practicing license from the Clinical Officers Council.
• Proficiency in using telehealth technology and electronic medical records (EMRs)
• Excellent communication and interpersonal skills.
• Strong diagnostic and clinical decision-making abilities.
• Ability to work independently and manage time effectively.
• Compassionate and patient-centered approach to healthcare.

Must have skills

• Excellent communication and interpersonal skills.
• Proficiency in using telehealth technology and electronic medical records (EMRs)
• Strong diagnostic and clinical decision-making abilities.
• Ability to work independently and manage time effectively.
• Compassionate and patient-cantered approach to healthcare.