Jobs at HealthX Africa

Key Responsibilities
The main purpose of this role is to ensure the delivery of high – quality healthcare services through virtual platforms while maintaining compliance with clinical standards and regulations. Major responsibilities will be: -

• Conduct virtual consultations with patients, including history taking, physical examinations (as feasible), and diagnostic evaluations.
• Provide appropriate medical advice, diagnosis, and treatment plans based on patient consultations.
• Prescribe medications and recommend treatments as needed, ensuring prescriptions comply with legal and ethical guidelines.
• Manage and follow up on patient medication plans and adjustments.
• Educate patients on health conditions, treatment options, preventive measures, and healthy lifestyle choices.
• Offer emotional support and counseling to patients and their families.
• Collaborate with other healthcare professionals and specialists to ensure comprehensive patient care.
• Facilitate referrals to other healthcare providers and facilities when necessary.
• Maintain accurate and detailed electronic medical records (EMRs) of patient interactions, diagnoses, treatment plans, and follow-ups.
• Ensure all patient information is kept confidential and secure in accordance with HIPAA and company policies.
• Participate in quality assurance activities, including case reviews and audits, to ensure high standards of care.
• Engage in continuous professional development and training to stay updated with the latest medical advancements and telemedicine practices.
• Provide guidance and support to patients on using the telemedicine platform effectively.
• Troubleshoot basic technical issues during consultations and coordinate with the technical team for resolution.

Qualifications

• Diploma/ degree in Clinical Medicine
• Minimum of 3 years of clinical practice experience. Previous telemedicine experience is an advantage.
• Valid practicing license from the Clinical Officers Council.
• Proficiency in using telehealth technology and electronic medical records (EMRs)
• Excellent communication and interpersonal skills.
• Strong diagnostic and clinical decision-making abilities.
• Ability to work independently and manage time effectively.
• Compassionate and patient-centered approach to healthcare.

Must have skills

• Excellent communication and interpersonal skills.
• Proficiency in using telehealth technology and electronic medical records (EMRs)
• Strong diagnostic and clinical decision-making abilities.
• Ability to work independently and manage time effectively.
• Compassionate and patient-cantered approach to healthcare.

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Responsibilities
As a medical doctor you will be involved with restoring a patient’s optimum health, perform health assessments, prescribe medication, create treatment plans, and provide primary healthcare and wellness advice to patients. Major responsibilities for this role will require you to:

• Work independently in managing a wide scope of primary healthcare cases including acute and chronic diseases, and complex medical problems that can be managed at the primary healthcare level.
• Provide remote treatment when/if primary healthcare condition could be managed in-house while following HealthX policies and procedures.
• Compile patient histories, formulates diagnosis, order appropriate diagnostic tests, and prescribe appropriate treatment.
• Respond to and handle inbound calls from patients directly or calls transferred from care coordinator/nurse/patient advocate.
• Perform periodic outbound calls to ensure that patients receive further care and follow-up, if required, in a timely manner.
• Offer in-home assessment to patients with identified barriers to appropriate healthcare facilities.
• Remotely monitor enrolled patients through telemonitoring software.
• Provide health promotion and preventive services including child health services, ante natal care and primary healthcare screening etc.
• Educate clients, patients, and families on their health and how to maintain and promote it.
• Coordinate patient care with secondary level through appropriate referral to hospitals, including emergency referral, and maintain responsibility for patient’s primary healthcare.
• Maintain high standard of documentation in electronic medical records.
• Keep up to date with evidence based medical knowledge in the field of General Practice and primary healthcare.
• Participate in professional development programs and ensure license to practice as a General Practitioner (at minimum) is maintained and up to date.

Qualifications

• Basic Medical Degree (MBCHB or equivalent) from medical school acceptable to KMPDC.
• Satisfactory completion of a one-year internship.
• At least 2 years clinical experience post-internship in General Practice.
• Must have a valid KMPDC license to Practice.

Must have skills

• Good communication skills