Clinical Officer at Medecins Sans Frontieres (MSF)

Main purpose

• Organizing and ensuring medical consultations to the MSF Dagahaley staff (National & Incentive) providing treatment to patients within the scope of his/her medical competencies and referring them when appropriate, according to MSF protocols, procedures and the universal hygiene standards in order to guarantee quality and efficiency of the service provided.

Accountabilities

• Ensuring the implementation and standardization of MSF clinical protocols, tools, and hygiene protocols in order to minimize clinical risks and to guarantee the quality of patient care management. Promoting and maintaining confidentiality regarding all patient cases and records
• Implementing proper physical examination, diagnosis, prescription and prevention procedures that fall under the scope of his/her competencies applying medical knowledge, asking appropriate questions to patients and following protocols in force as well as using laboratory services when necessary, in order to ensure correct diagnosis, appropriate medical treatments and to refer patients when appropriate.
• Participating in the planning and supervision, in close coordination with other supervisors, the HR processes (sizing, staff shifts, recruitment, training, evaluation, development and communication) of the team in order to ensure both the sizing and the amount of knowledge required, improve people triage capabilities, their motivation and commitment and their active participation in teaching the targeted population on therapeutic and preventive protocols.
• Ensuring that all staff using medical devices are qualified and trained. Ensuring cleaning and minor maintenance tasks are performed according to the protocols. Reporting any malfunction to the project biomedical service.
• In cases of emergency, carrying out first aid care and treatment according to protocols in order to reduce mortality rates eg. CPR, First AID, BLS etc.
• Recording in the individual patient’s card and registration books, all performed medical activities (drugs prescribed, lab results, vaccination status, epidemiological activity, doses, etc.) keeping data traceability in order to ensure patients treatment continuity.
• Participating in data collection and reporting when required.
• Knowing and implementing Patient Therapeutic Education (PTE), i.e. keeping contact with all patients, providing them information regarding their health state and responding to their questions.
• Knowing and promoting the proper application of Post Exposure Prophylaxis (PEP) Kit and Sexually Gender Based Violence (SGBV) protocol
• The Clinical officer for the HIM program is working within the OPD department of the Dagahaley hospital.
• Works in close collaboration with his linemanager and other staff (nurse) in the HIM program.
• Is responsible for the enrolling of new patients into the HIM program in collaboration with his linemanager following the admission criteria.
• Refering patients to other departments when not meeting the admission criteria or for example if a diabetes patients does not need insulin therapy but oral therapy which is provided from the Healthpost’s NCD program.
• Collaboration/teaching between the 2 CO’s (for HIM and NCD) to support the diabates patients in general.
• Ensures patients are seen, physical exam done, treatment plan continued or adjusted according to the MSF protocols and guidelines regarding insulin therapy.
• Ensures patients are seen on a regular basis depending on stability, adherence to treatment etc.
• Is following treatment guidelines for insulin therapy while prescribing treatment.
• Is pro active in informing linemanager and pharmacy of the expected AMC for first line treatments.
• Is in close contact on a daily basis with the (Psec) nurses ensuring education, counseling is done to all patients in the program.
• Ensures a clear division of tasks between (Psec) nurse, CO and linemanager who is seeing which patients.
• Maintain IPC in his/her department at all times
• Ensures patient confidentiality at all times including patient record keeping.
• Is responsible to prepare/educate all patients in the HIM program for switching to insulin pens
• Collaborates with his linemanager to create a schedule which patients to switch when.
• Ensures the patients are seen on a daily basis (several times per day) guiding them through the switch to insulin pens and basal bolus regime.
• Adjust therapy during the switch when needed
• Ensures education is given throughout the hospital with CME’s, on the job training regarding the switch to insulin pens and basal bolus regime in collaboration with the HIM team.
• Coordinate patient group education based on the feedback from the peer support group.
• Ensures proper data collection to support the research study related to switch to insulin pens and basal bolus regime.
• Is the focal point for the research study related to the switch to insulin pens and basal bolus.
• Works in close collaboration with the assigned staff to follow the research study
• Any other duties assigned by the line manager.

Requirements

• Essential: clinical officer diploma
• Desirable 2 years of relevant working experience. Work experience with MSF is beneficial.
• English, Kiwahili. Speaking Somali is beneficial.
• Desirable: computer literacy
• Results and quality orientation; teamwork and cooperation; behavioural flexibility; commitment to MSF principles; stress management.