Cloud Integration Engineer at Nokia

What you will learn and contribute to

General Purpose

• Proactively plans and performs advanced technical activities requiring knowledge in multiple areas or on a system level providing excellent Services to the customer. 
• Prioritizes work based on customer and business impact and brings expertise to customer site on need basis.
• Passionate in Service of the Business and learning new technologies
•  Main Responsibility Area
• Closely works with onsite Project Team to prepare Cloud pre-requisites during VNF & CNF onboarding
• Troubleshoot VNF/CNF onboarding issues
• Support integration & testing of new VNF & CNFs including re-deployments/scale out during various testing cycles.
• Troubleshooting of any performance issues
• Go-live support & post live monitoring as per contract
• Proactively identifies and solves demanding problems and communicates them to key stakeholders 

 Job Description 

• Support Installation, Integration, Acceptance testing, Operations & Maintenance, and any ongoing modification (including upgrades) & configuration changes to the Nokia’s CBIS (Cloudband Infrastructure Software), CBAM (Cloudband Application Manager), NCS (Nokia Container Services) and Data Centre Hardware (Nokia Airframe Data Centre Solution).
• Perform diagnostic troubleshooting and provide technical support assistance
• Integration with backend technical support engineering teams and other technical teams (for e.g. Nokia VNF Engineers, Partners’ VNF owners
• Provides support to Nokia Customers as a seasoned Customer-facing Engineer
• Participates as an expert in own technology area
• Is active in Networking and Knowledge sharing
• Develop service documentation and procedures
• Perform first installs of new software, upgrades, and hardware expansions
• Perform system integration and regression tests
• Should be passionate about troubleshooting issues, thinking out of the box when it comes to problem solving
• Contribute to the creation of common artifacts and tools for usage by the Solution Engineering community and lead knowledge transfer and ramp up
• Lead your own competence development and contribute to the Nokia Knowledge Hubs aka. Communities of Practice
• Interaction with Customer and Partners
• On-call / Emergency Support for Customers when necessary

Additional Requirements 

• Experience in Containers, Kubernetes and Microservices concepts
• Engineer graduated in Telecommunications, IT or Electronic Engineering.
• Proven experience in installation, commissioning, and integration of CBIS, CBAM and NCS
• Proven experience in installation, commissioning, and integration of Data Centre Solutions (Hardware), preferably Nokia Airframe Data Centre Solutions. 
• Sound knowledge of Telecommunications Networks
• Candidate with experience and/or certification in RHOSP will be preferred 
• Good working knowledge of UNIX or Linux Operating Systems. 
• Good working knowledge of TCP / IP
• Good knowledge of VoIP protocols (SIP/RTP/MGCP)
• Experience in Scripting Languages (Python, Perl, Bash, etc.) 
• Previous Operations and Maintenance experience for a customer
• Strong and demonstrated troubleshooting skills and abilities to debug and reproduce hardware, software, and networking problems including network performance and interoperability issues 
• Experience of integration with OSS is highly desirable 
• Knowledge of GSM and/or LTE networks highly desirable
• Independent work ethics
• Excellent communication & interpersonal skills
• The ideal candidate will have up-to five years of experience in the above
• Possess a Certificate / Diploma / Degree in Information Technology/Computer Engineering.