Job Purpose: The Commercial Manager shall be responsible for the commercial functions of the company and reporting as needed as per the laid down procedures.
Reporting: The jobholder reports to the Managing Director
Duties and responsibilities
- Develop long-term business strategies and operating plans for the department which are in line with Strategic Plan and Business Plan.
- Ensure provision of timely and high-quality client services that meets or exceed their expectations and Oversee performance management and roles of the commercial section;
- Develop and implement systems for positive customer relations management.
- Manage and supervise commercial aspects of the Company’s operations, particularly as they relate to revenue generation
- Promote new ideas and business solutions that result in extended service to the existing and new clients
- Ensure the provision of comprehensive commercial information systems, including up-to date customer database, to achieve the overall Company revenue objectives.
- Ensuring timely, complete and accurate meter reading and billing of services and subsequent collection
- Carrying out customer surveys and devise strategies to address, improve on matters arising from feedback received.
- Develop departmental policies, procedures, actions/work plans and budgets in line with overall company’s strategic objectives.
- Oversee and implement performance management in the department
- Prepare and submit board and management papers for approval, monthly, quarterly and annual reports for the department.
- Identify training needs for the departmental staff, mentor and coach department staff.
- Identify procurement needs of the department
- Responsible for physical assets assigned to the department by the company.
- Perform any other related duties as delegated by Managing Director.
Minimum Qualifications for this Post
For appointment to this grade, a candidate must
- Be a Kenyan Citizen;
- Bachelor’s degree in Finance, Accounting, or any other Business-related field from a recognized institution,
- Master’s Degree in Finance, Economics, Strategic Management, or any other business-related field is an added advantage, CPA (K), ACCA, or relevant professional qualification,
- Member of a professional body with good standing, 5 years’ relevant experience with a minimum of 3 years
- Meet the requirements of chapter six of the Constitution of Kenya 2010.
Written applications enclosing detailed updated curriculum vitae, Copies of academic and professional certificates and ID card clearly indicting the position applied for on the Envelope should be submitted in a sealed envelope and addressed to:
THE CHAIRMAN,
CHEMUSUSU WATER COMPANY LIMITED, KAMELILO OFFICES,
OFF RAVINE – NAKURU ROAD,
P O BOX 826-20103,
ELDAMA RAVINE.
Or delivered by hand at the Office of the Managing Director, CHEWASCO Office, to be received on or before Tuesday,30th September 2025 at 5.00pm.
Email applications to be sent: - recruitment@chewasco.co.ke..
PLEASE NOTE:
Note 1:
Shortlisted candidates will be required to produce clearance certificates from the following institutions to meet requirements of Chapter Six of the Constitution of Kenya 2010: -
- Kenya Revenue Authority
- Higher Education Loans Board
- Ethics and Anti-Corruption Commission
- Criminal Investigation Department
- Credit Reference Bureau
Chemususu Water Company is an equal opportunity employer.
Persons living with Disabilities are encouraged to apply.
Only shortlisted and successful candidates will be contacted.
Canvassing will lead to automatic disqualification
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