Commissioner, Business Strategy, Technology and Enterprise Modernisation at Kenya Revenue Authority (KRA)

Duties and Responsibilities

• Responsible for KRA’s enterprise-wide digital transformation strategy, driving the adoption of cloud computing, AI, big data, and automation to enhance tax administration and service delivery.
• Oversee the modernization of core IT infrastructure, ensuring scalability, security, and high availability for tax processing and compliance.
• Drive AI-powered tax intelligence, leveraging predictive analytics, fraud detection, and automated compliance enforcement.
• Responsible for enterprise-wide IT governance and cybersecurity, embedding ISO 27001, GDPR, and Kenya Data Protection Act compliance into digital initiatives.
• Oversee the automation of tax administration and risk-based compliance models, integrating machine learning and robotic process automation (RPA) for efficiency.
• Foster a digital-first culture, leading the adoption of self-service platforms, chatbots, and AI-driven taxpayer engagement solutions.

Person specifications:

For appointment to this job, the candidate must have:

• A Bachelor’s degree in Computer Science, Information Technology, Statistics, Mathematics, Software Engineering, Information Systems, Cybersecurity, Information Security Data Science, Data Analytics or a relevant information technology field from a University recognized or accredited in Kenya.
• A Masters’ degree in a relevant field from a University recognized or accredited in Kenya. 
• Professional qualification and or membership to relevant professional body(ies) in good standing will be an added advantage. 
• A minimum of fifteen (15) years of relevant experience, ten (10) of which should be in middle or senior management levels.
• Meet the requirements of Chapter Six (6) of the Constitution 2010.

 Key competencies:

• Strategic leadership skills & Negotiation skills.
• Excellent communication and strong interpersonal skills.
• Strong business acumen / business orientation 
• Innovative thinking
• Organizational skills
• Resilience and Adaptability
• Critical Thinking and Problem-Solving
• Customer-Centrism Approach
• Professionalism, Ethical Judgment and Integrity