Commissioner Shared Services at PKF firms

About the position

The jobholder shall be responsible for providing strategic leadership in the design, execution, monitoring, and evaluation of Shared Services functions of the Authority. These include Finance, Human Resource Management and Development, Performance Management, Citizen Relations, Communication, Risk Management, Facilities, Logistics, and Security.

Duties and Responsibilities

• Oversee Development and execution of the strategic financial management framework, ensuring optimal allocation and utilization of resources to drive Authority’s corporate objectives.
• Responsible for workforce planning, talent acquisition, retention and succession management to build a resilient and future-ready workforce.
• Provide guidance on implementation of strategic policies for efficient facilities and logistics management, ensuring cost-effective and functional operational environments.
• Design and oversee high-impact learning and development programs to enhance leadership and technical expertise.
• Oversee development of initiatives to enhance brand positioning, public trust, and citizen satisfaction with KRA’s services.
• Responsible for the establishment and monitoring of risk mitigation strategies to safeguard KRA’s operational and reputation interests.
• Ensure development and monitoring of the implementation of a robust business framework to ensure resilience and uninterrupted service delivery.
• Lead, mentor, and develop a high-performing staff to ensure efficiency, accountability, and continuous performance improvement.
• Responsible for internal Stakeholder Management to provide seamless shared services that drive business performance.

Person specifications:

• Must have a Bachelor’s degree in either Business Administration, Finance, Human Resource Management, Law, Public Policy, Public Administration, Communication, or any other equivalent qualification from a recognised institution.
• A Masters’ degree in a relevant field.
• Must have professional qualification / membership to a professional body(ies) and be in good standing.
• Must have a minimum of fifteen (15) years relevant experience, at least ten (10) of which should be in middle and senior Management levels.
• Meet the requirements of Chapter Six of the Constitution 2010

 Key competencies:

• Strategic leadership skills and negotiation skills.
• Excellent communication and strong interpersonal skills.
• Strong business acumen / business orientation.
• Innovative thinking.
• Organisational skills.
• Resilience and adaptability.
• Critical thinking and problem-solving.
• Customer-centric approach.
• Professionalism, ethical judgment and integrity.