Communication Specialist at Centre for Health Solutions - Kenya (CHS)

 Communication Specialist CHS/HR/USAIDTTB/COMS/03/2024 (1 Position) 

Overall Job Function

Reporting to the Chief Executive Officer, the holder of the position shall be responsible for the development and execution of the CHS Communications Strategy, as well as coordinating and managing the development and production of corporate communication initiatives in close collaboration with the organisation’s Senior Management Team (SMT).

Key Responsibilities

Implement the CHS communication strategy, policies and procedures

• Design and execute creative strategies/plans to support the realisation of strategic goals, ensuring consistency across all communication channels.
• Develop approaches to manage the growth of the CHS brand at county, national, regional and international level.

Brand Management

• Maintain and enhance the CHS brand and reputation through effective messaging and visual representation.
• Ensure all communication materials, both print and digital, adhere to brand guidelines and are tailored to attract and retain the attention of the various CHS audiences.

Content Creation and Dissemination

• Oversee development of regular communication materials to all stakeholders, including but not limited to newsletters, annual reports, website updates, policy briefs, position statements, brochures, fliers, pamphlet, infographics, videos and other multimedia materials.

Resource mobilization

• Develop strategies and proposals to secure new or additional resources to meet CHS needs.
• Organise the processes of prioritising, planning, selecting projects, monitoring, broadening the resource channels as well as coordinating with Senior Management team for mobilising and effectively utilising resources.

Digital Engagement and Management

• Develop engaging and relevant content to attract and engage target audiences to ensure consistent online presence, including website content, social media posts, subscriber engagement and online campaigns.

External Communication

• Develop and maintain relationships with media outlets, journalists, and influencers to secure media coverage for CHS initiatives, create demand and awareness of key priorities, results, and impacts.
• Draft press releases, news articles, policy briefs, and other media materials to communicate key messages effectively.

Internal Communication

• Support the creative dissemination of timely, accurate and consistent information to foster a culture of collaboration and knowledge of CHS activities for all.
• Support CHS teams in the development of key messaging for resource mobilisation and program activities
• Build the capacity of staff in basic interpersonal, public relations, communication and client- relationship management skills.

Event Management

• Plan, coordinate and promote CHS led activities and ensure effective communication before, during, and after the events to maximize participation and impact.

Stakeholder Engagement

• Develop and maintain relationships with key stakeholders, including donors, partners, government agencies, and community organizations.
• Collaborate with program managers to ensure effective communication with project stakeholders.
• Advise management on key public relations issues.

Performance Measurement

• Establish metrics and analytics to assess the impact of communication efforts.
• Monitor and report on key performance indicators to guide future strategies and demonstrate the value of communication initiatives.
• Perform any other lawful duties that may be assigned from time to time.

Person Specifications

• A Bachelor’s degree in Social Sciences, Communications, Public Relations, Media Studies, Journalism or their equivalent from a recognized University.
• Postgraduate diploma in Journalism for candidates with a non-journalism degree.
• Master’s degree will be an added advantage.
• Have at least seven (7) years of experience in developing and implementing corporate communication strategies and programs.
• Is a member of a relevant professional body such as Public Relations Society of Kenya (PRSK).
• Excellent knowledge of MS Office and desktop publishing software particularly Adobe Creative Suite and web content management systems.
• Excellent writing, proof reading, editorial and proposal writing skills with ability to improve written content paying attention to detail.
• Good interpersonal and group communication skills.
• Technical knowledge in design, implementation and management of public health behaviour change and communication campaigns.
• Excellent coordination, interpersonal, facilitation and communication skills to build relationships with a wide array of audiences including staff, development partners, donors, government agencies and consultants.
• Excellent photography and videography skills.