Communications Officer at Lightup Impact

The position

As a Communications Officer at Lightup Impact, you will implement our communication strategies—creating compelling content for various platforms, including social media, press releases, website, and newsletters; and coordinating the Lightup Impact website, events, and donor communications in support of Lightup Impact’s strategic goals. 

Responsibilities and main tasks

• Coordinate our website, event, and donor communications 
• Develop content for our social media, website, newsletters, and other communication channels
• Update our website content on a regular basis
• Manage customer relationships with donors, community members, partners, and other stakeholders via emails or distribution of digital communication assets (articles, reports, web features, newsletters).
• Manage and regularly update our customer relationship management (CRM) system on Hubspot
• Coordinate workshops on capacity building and skills development for grassroots organizations in East Africa
• Coordinate and create content for the Lightup Impact blog (writing, editing, and soliciting articles) and event page 
• Coordinate and create a communications and marketing strategies for our annual conference 
• Coordinate the design and publishing of communications materials aimed at our donors, partners, and the general public (e.g. annual reports, policies, and impact reports)
• Travel up to 5 days  twice a year to lead workshops or document visits with non-governmental organizations in Kenya and Uganda

Your profile

• Bachelor’s or Master’s degree in Communications, International Development, Gender Studies, or related fields
• At least 1-2 years of demonstrable experience in an editorial, journalism, or content creation and coordination role is highly desirable
• Understanding of effective website communication practices
• Ability to repurpose technical content to a broader audience
• Excellent written and verbal communication skills
• Knowledgeable about the potential and value of storytelling in communications
• Experience with content management systems (e.g., WordPress) and CRM software (e.g., Hubspot)
• Excellent project- and time-management skills with the ability to meet deadlines and prioritize while maintaining a high level of attention to detail
• Work confidently in a cross-functional role with a global team
• Work well in conjunction with the ever-changing conditions of our young organization
• Commit to and follow Lightup Impact’s vision and values: empathic leadership, collaboration over competition, courage and a can-do attitude, and passion for social impact