Communications Officer - Programs at Faith to Action Network

Communications strategy, Campaigns and Advocacy Plans

• Plan and implement communication campaigns, events, and initiatives that align with Faith to Action Network’s strategic objectives, including advocacy for interfaith collaboration.
• Drive communication efforts to secure a leading voice in discussions around the Thematic areas – Family well being, gender justice, peace and just communities and other key topics.
• Work with the program team to document success stories that can be shared across internal and external platforms.
• Ensure all communication materials align with the organization’s branding and strategic objectives.

Event & Stakeholder Engagement Communications

• Plan and implement communication strategies for events, conferences, workshops, and external speaking engagements of senior staff.
• Coordinate pre-event, live, and post-event communications using all Faith to Action Network social media channels and platforms.
• Attend events to generate content for communication materials, including live social media updates, post-event reports, and impact stories.
• Develop and distribute key messages and hashtags to participants, partners, and internal project teams.
• Ensure timely dissemination of event highlights to stakeholders and the public.

Content Creation & Best Practices Documentation

• Maintain an up-to-date database of communication materials, including articles, photos, and videos.
• Develop and disseminate high-quality content across digital and print platforms.
• Collaborate with the program team to highlight success stories and showcase project impact.
• Conduct interviews with partners and champions within the projects to capture success stories, lessons learned, and best practices.
• Write and document the most significant changes brought about by the project, by capturing real-world impacts of the project, offering valuable evidence for assessment and future planning as brought out by project participants, beneficiaries, or team members.
• Create engaging and informative content, including blog posts, articles, social media updates, and case studies that highlight project outcomes and milestones.

Digital Media and Resource Management

• Facilitate online discussions around events by moderating interactions, ensuring respectful and meaningful exchanges aligned with Faith to Action Network values.
• Oversee the management of the Network’s digital resource repository, ensuring easy access to photos, videos, and other multimedia assets.
• Edit and produce high-quality audio-visual content for dissemination on digital platforms.
• Manage social media platforms, monitor engagement, and evaluate campaign performance.
• Provide photography and videography support for events and activities, ensuring visuals align with branding standards.
• Create compelling visual stories to highlight the Network’s work and achievements.

Monitoring & Reporting

• Monitor the performance of communication campaigns and provide regular reports with recommendations for improvement.
• Monitor and support project-related communications shared by Project Unit staff, event participants, and interviewees.
• Track and report on the reach and impact of communications activities and suggest improvements to enhance audience engagement.

Vendor Coordination and quality assurance

• As required, contract and coordinate with external service providers (e.g., photographers, videographers, and graphic designers) following the organization’s procurement guidelines.
• Oversee the quality-of-service delivery and ensure all outsourced content aligns with Faith to Action Network’s standards and values.
• Internal Coordination & Collaboration
• Work closely with other communications staff within the Network to maintain a cohesive communications approach across all units.
• Regularly participate in meetings with internal teams to stay updated on project progress and align communication efforts.
• Support ongoing efforts to maintain a network-wide alignment on messaging, branding, and communication standards.

Requirements and Qualifications

• Bachelor’s degree in communications, Public Relations, Media Studies, or a related field, with 3+ years of experience in communications, preferably within non-profit, project-oriented, or multi-stakeholder environments.
• English fluency - spoken and written is mandatory, Bilingual proficiency in English and French is preferred.
• Proven competencies in using AI-based translation tools to ensure accurate, culturally sensitive translations are required.
• Proficient in social media platforms (Twitter, LinkedIn, Facebook, etc.) and digital communication tools.
• Experience with content creation, writing, and storytelling for diverse audiences.
• Knowledge of content management systems, basic graphic design, or video editing is an advantage.
• Familiarity with AI tools for translation and content management is an asset.
• Highly organized and task-oriented with excellent attention to detail.
• Proactive, self-motivated, Strong interpersonal and collaborative skills, able to work effectively with teams across different cultures.