Community Liaison Officer at CTG Global

Overview of position   

This advertisement is being posted only for talent pool building purposes & is not a live requirement.

Role objectives   

CTG requires the support of a Community Liaison Officer with the functional responsibility as per their individual sphere mentioned below. Responsible for the day to day liaison & community engagement / communications for the program in each sphere of responsibility & reporting directly to the Supervisor, the Community Liaison Officer shall perform, inter alia, the following duties & responsibilities:

• Facilitate the smooth liaison between our contractors, staff etc., by maintaining regular contact & networking with primarily communities & other key stakeholders.
• On the instruction from the supervisor, relay instructions & messages to the contractors in a prompt manner.
• Set up & organize meetings with key stakeholders & / or with any other agencies or person if so requested, including organizing meeting spaces.
• Maintain detailed & accurate record of meetings including agendas, meeting minutes, follow up / action points, details of meeting held or cancelled should also be maintained.
• Deliver documents to all the interested parties & similarly receive documents from both external & internal parties.
• Ensure that follow up of document approvals by concerned authority is done timely & consistently.
• Ensure that communities are kept abreast of the project developments & communication channels remain open with the communities.
• Respond to community concerns by ensuring that they are brought to the attention.
• Assist in the identification of potential implementation problems & bottlenecks about both community & local govt. relationships.
• Report to the supervisor on a daily & weekly basis on community issues & the project’s performance in relation to those issues.
• Keep up with the weekly & daily developments of the project.
• Mediate issues between the community members & the project / contractor’s staff.
• Forward questions about the project from community leaders & residents to appropriate govt. authorities.
• Communicate community concerns to the supervisor & act as a liaison assistant to ensure that CTG & other govt. authorities communicate the status of the project to the community & the donor.
• Attend project board & donor meetings as required.
• Perform other duties as may be assigned.

Monitoring & reporting responsibilities:

• Monitor & QA spot checks during the public works on project sites.
• Monitor project sites administered on agreed parameters.
• Verification of the identification process of the beneficiaries preselected by local authorities.
• Prepare & submit a verification report on the beneficiaries’ selection process.
• Prepare & submit to a monitoring report on weekly, monthly & quarterly basis.
• Monitor the small projects during their implementation & report on the status of implementation.

Project reporting   

This role reports to the supervisor.

Key competencies    

• Bachelor's Degree in in a relevant discipline.
• Prior experience working in country is critical & strong knowledge of local customs, dialect, traditions is essential.
• Experience working with national & international organizations that are contributing to the development of local community is desirable.
• A minimum of 2 years of experience in communication & liaison, interpreting / translation related fields required.
• Prior experience with UN agency is desirable.
• Minimum of 2 years of experience in Africa.
• Fluency in English is essential.
• Knowledge of languages spoken locally are essential.
• Proven ability to work independently with minimal supervision & direction.
• Capable of working with others in a participatory & capacity building manner.
• Ability to establish & maintain excellent contacts with colleagues, govt. officials, community representatives & contractors.
• Self motivated, versatile, adaptable to different cultures & people.
• Ability to multitask & prioritize work schedules.
• Strong community liaison, mobilization & negotiation skills required.
• Working knowledge of MS Office applications required.
• Good analytical skills, resourcefulness, initiative, maturity of judgment.
• Strong communications skills & ability to work with a team to achieve organizational goals.
• Good negotiation skills & the ability to bring consensus among people.
• Effective report & writing skills essential.
• Team management    
• This role does not have team management responsibility.

Further information    

This advertisement is being posted only for talent pool building purposes & is not a live requirement.