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  • Posted: Mar 17, 2021
    Deadline: Mar 30, 2021
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  • CTG support and manage humanitarian projects in fragile and conflict-affected countries around the world. With past performance in 15 countries - from the Middle East, Africa, Europe, Asia and Central and South America - we offer a holistic fabric of project management, implementation and support. Skilled in emergency response to crises such as the Ebola out...
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    Community Liaison Officer

    Overview of position   

    This advertisement is being posted only for talent pool building purposes & is not a live requirement.

    Role objectives   

    CTG requires the support of a Community Liaison Officer with the functional responsibility as per their individual sphere mentioned below. Responsible for the day to day liaison & community engagement / communications for the program in each sphere of responsibility & reporting directly to the Supervisor, the Community Liaison Officer shall perform, inter alia, the following duties & responsibilities:

    • Facilitate the smooth liaison between our contractors, staff etc., by maintaining regular contact & networking with primarily communities & other key stakeholders.
    • On the instruction from the supervisor, relay instructions & messages to the contractors in a prompt manner.
    • Set up & organize meetings with key stakeholders & / or with any other agencies or person if so requested, including organizing meeting spaces.
    • Maintain detailed & accurate record of meetings including agendas, meeting minutes, follow up / action points, details of meeting held or cancelled should also be maintained.
    • Deliver documents to all the interested parties & similarly receive documents from both external & internal parties.
    • Ensure that follow up of document approvals by concerned authority is done timely & consistently.
    • Ensure that communities are kept abreast of the project developments & communication channels remain open with the communities.
    • Respond to community concerns by ensuring that they are brought to the attention.
    • Assist in the identification of potential implementation problems & bottlenecks about both community & local govt. relationships.
    • Report to the supervisor on a daily & weekly basis on community issues & the project’s performance in relation to those issues.
    • Keep up with the weekly & daily developments of the project.
    • Mediate issues between the community members & the project / contractor’s staff.
    • Forward questions about the project from community leaders & residents to appropriate govt. authorities.
    • Communicate community concerns to the supervisor & act as a liaison assistant to ensure that CTG & other govt. authorities communicate the status of the project to the community & the donor.
    • Attend project board & donor meetings as required.
    • Perform other duties as may be assigned.

    Monitoring & reporting responsibilities:

    • Monitor & QA spot checks during the public works on project sites.
    • Monitor project sites administered on agreed parameters.
    • Verification of the identification process of the beneficiaries preselected by local authorities.
    • Prepare & submit a verification report on the beneficiaries’ selection process.
    • Prepare & submit to a monitoring report on weekly, monthly & quarterly basis.
    • Monitor the small projects during their implementation & report on the status of implementation.

    Project reporting   

    This role reports to the supervisor.

    Key competencies    

    • Bachelor's Degree in in a relevant discipline.
    • Prior experience working in country is critical & strong knowledge of local customs, dialect, traditions is essential.
    • Experience working with national & international organizations that are contributing to the development of local community is desirable.
    • A minimum of 2 years of experience in communication & liaison, interpreting / translation related fields required.
    • Prior experience with UN agency is desirable.
    • Minimum of 2 years of experience in Africa.
    • Fluency in English is essential.
    • Knowledge of languages spoken locally are essential.
    • Proven ability to work independently with minimal supervision & direction.
    • Capable of working with others in a participatory & capacity building manner.
    • Ability to establish & maintain excellent contacts with colleagues, govt. officials, community representatives & contractors.
    • Self motivated, versatile, adaptable to different cultures & people.
    • Ability to multitask & prioritize work schedules.
    • Strong community liaison, mobilization & negotiation skills required.
    • Working knowledge of MS Office applications required.
    • Good analytical skills, resourcefulness, initiative, maturity of judgment.
    • Strong communications skills & ability to work with a team to achieve organizational goals.
    • Good negotiation skills & the ability to bring consensus among people.
    • Effective report & writing skills essential.
    • Team management    
    • This role does not have team management responsibility.

    Further information    

    This advertisement is being posted only for talent pool building purposes & is not a live requirement.

    Method of Application

    Interested and qualified? Go to CTG Global on recruitmentctg.force.com to apply

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

  • Send your application

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