Computer Technician I at Karatina University

Reference Number: KarU/ HR/CT/ 2022

Job Description

• Troubleshoot, analyze and repair problems of computer elements such as desktop computers, laptops and various components/peripherals of an IT network
• Initiate procurement process for required ICT equipment through provision of equipment specifications for different university sections/departments
• Prepare reports on conditions of ICT equipment within the university and submit them to the Director, ICT for decision making.
• Maintenance of computing systems (hardware, software and networks), data communication systems and preventive maintenance and repair of ICT equipment.
• Troubleshoot software and hardware compatibility issues and ensure all failed computer products and processes are identified and solved.
• Obtain, set and install computer software for ICT training laboratories to enable user perform their activities effectively.
• Assist the ICT Trainers and Computer Technologists in carrying out various laboratory/workshop activities to support learning in the university.
• Supervise and guide students on practical attachments in order to produce reliable and precise information to support research findings.
• Installation and configuration of Enterprise Resource and Planning software system for university computers to ensure efficient execution of operational activities.
• Distribution of procured ICT equipment to departments/campuses to ensure equitable and effective use of ICT resources.
• Management of ICT equipment inventory by updating the database regularly to identify any losses and recommend for upgrade.
• Management and track user work tickets to ensure proper use of university resources and assets.
• Create user accounts in the Domain Name Server for all staff members for official communication.
• Install and configuring antivirus software and manage the antivirus server software to combat new viruses and protect university computers and information from any vulnerability.
• Carry out other duties and responsibilities as may be assigned by a senior officer

Job Requirements for Appointment

• Bachelor’s degree in the relevant field from a recognized institution 
• At least three (3) years relevant work experience from an institution of higher learning or a large commercial enterprise
• Any other professional qualifications will be an added advantage.