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  • Posted: Jul 6, 2022
    Deadline: Jul 8, 2022
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    Johanniter International (JOIN) is a partnership of 16 national charity organisations founded by the Order of St John in Europe and the Middle East, and the 4 Orders of St John in Europe. Member organisations carry out a broad range of activities. However, they have a common purpose in that they work to prevent and respond to emergencies aiming at helping...
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    Consultancy for the Creation of a Complaints & Response Mechanism Policy (CRM)

    Qualifications and Experience of Consultant 

    • The independent consultant/consultancy firm must demonstrate experience and expertise as follows:
    • Master’s degree in Monitoring & Evaluation, Social Sciences, Humanitarian and Development studies, Statistics, Community engagement, Psychology or fields related to the consultancy.
    • 5 + years of experience working on issues of NGO accountability, protection, and the like in the context of developing countries.
    • Experience from Kenya is desirable.
    • Demonstrated experience in providing high quality Beneficiary Accountability or Protection services for non-profits, NGOs, and the like.
    • Contextual knowledge of and experience working in Arid and Semi-Arid Lands (ASAL) of Kenya. v. Fluency in English is essential.

    Method of Application

    Application procedure Please send in a short but detailed technical and cost proposal in Kenya Shillings, with an itemized budget and the proposed time frame in response to the above scope and intended deliverables to Procurement@racida.org. The email submission should have the words “Consultancy for The Creation of a CRM Policy” as the subject line of your email response by 8th July 2022, 11:59 Pm East Africa Time (EAT).

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