Consultant to Develop Standard Operating Procedures (SOPs) for use by the NCAJ Agencies in Undertaking Service Weeks at International Development Law Organization (IDLO)

Consultancy Objectives

The objective of the consultancy is to develop NCAJ Service Week Standard Operating Procedures (SOPs) to guide justice sector agencies in undertaking service weeks aimed at addressing sectoral challenges affecting the efficient administration of justice. The SOPs shall contain detailed prior activities and preparations necessary to conduct the Service Week, background information on why the service week, especially the problem to be addressed and how. The SOPs will provide various aspects of planning (before, during, and after) the Service Week, including resource mobilization, lessons learnt, reporting, stakeholder consultations, training of justice sector personnel, public awareness strategy, data collection, and reporting. 

Scope of Work and Deliverables

In drafting the SOPs, the Consultant is expected to consult NCAJ Secretariat, key justice sector actors and existing service week reports to extract best practices and obtain relevant documentation from previous service weeks. Ensure the SOPs adheres to and uphold the Constitution of Kenya 2010 (notably the Bill of Rights) and all applicable laws affecting the efficient administration of justice in Kenya. The other specific details are;

1. Provide Service week directions, including the required operations and scheduling of events.
2. Provide guidelines on the involvement and coordination of Justice agencies for the effective undertaking of service weeks
3. Provide guidelines on involvement and coordination at the grassroots with the Court Users Committees (CUC) if necessary.
4. Provide details on engagements required before the service week and preparatory activities thereof.
5. Provide a generic tool for undertaking the service week.
6. Provide a guide on relevant stakeholders' training or engagement
7. Develop guidelines and protocols for pre-service week's visits and piloting of service weeks as necessary.
8. Provide an Awareness Strategy in line with the NCAJ Communication strategy.
9. Provide a sample procedure for at least two common service weeks undertaken by any two justice sector institutions 
10. Outline the Programme of the Service Week and the roles of key players
11. Provide guidelines on Data Collection, processing, analysis, and reporting. 
12. Provide the reporting structure of a service week. 

Job Requirements

Ideal Candidate Profile

The ideal candidate is required to have the following qualifications:

• A Bachelor’s Degree in law, strategic planning, public policy, organizational development, or any other relevant field.
• A minimum of 10 years of professional development.
• Demonstrable experience developing Standard Operating Procedures (SOPs), Monitoring and Results based Tools, and guidelines will be an added advantage.
• Familiarity with results-based management concepts
• Demonstrated experience leading assignments of similar nature for high-level government agencies, focusing on access to justice/administration of justice/the rule of law, etc.
• Exposure to the workings and operations of the Kenyan justice sector institutions

Technical competencies

• Demonstrated competencies in public policy development, including experience in developing guidelines or monitoring tools.
• Excellent analytical, writing, and editing skills. 
• Excellent work ethic founded on integrity, impartiality, and confidentiality principles.
• Proficiency in Microsoft Office programs and other relevant computer applications.