Consulting Engagement Manager at Cedar Consulting Ltd

ROLE PURPOSE

• The Consulting Engagement Manager is a client-facing role responsible for the end-to-end delivery of high-impact consulting engagements. The role integrates project leadership, commercial stewardship, client relationship management, and team development to drive successful execution of consulting engagements.
• The ideal candidate brings deep consulting expertise, strong operational discipline, and a demonstrated ability to cultivate trusted client relationships that generate lasting value for both clients and the firm.

KEY RESPONSIBILITIES

Project Delivery & Quality Assurance

• Lead the end-to-end execution of consulting engagements, ensuring all deliverables meet the firm’s professional standards and client expectations.
• Manage project timelines, budgets, and resource allocation, maintaining a consistent focus on high-margin, and on-time delivery.
• Serve as technical lead on Change Management engagements, including culture transformation initiatives and ERP implementations, providing expert advisory guidance throughout the project lifecycle.

Client Relationship Management

• Act as the primary relationship owner for key client stakeholders, building partnerships grounded in trust, transparency, and value delivery.
• Proactively identify opportunities for account growth, follow-on mandates, and expanded scope within existing client portfolios.
• Maintain high client satisfaction scores as a measurable driver of repeat business and referral growth.

Team Leadership & Development

• Lead, coach, and performance-manage a core team of consultants and external associates, fostering a culture of excellence and continuous improvement.
• Conduct structured performance reviews and quality assessments, leveraging internal reporting frameworks to ensure consistent delivery standards.

Business Growth & Revenue Generation

• Contribute to the firm’s commercial growth through targeted business development activity, proposal authorship, and client presentations.
• Oversee the conversion of pipeline opportunities into high-value advisory engagements, managing the pursuit process from qualification to close.
• Strengthen the firm’s market profile by contributing to thought leadership outputs, including white papers, technical articles, and industry publications.

PERSON SPECIFICATION

Education & Professional Qualifications

• Master’s degree in Business Administration, Organisational Development, or a closely related discipline.
• Prosci® Certified Change Management Practitioner (highly preferred).
• PMP, PRINCE2, or equivalent project management certification; additional qualifications in coaching, leadership, or organisational development are advantageous.

Professional Experience

• Minimum 8-10 years of progressive experience in management consulting, with a demonstrable track record of leading teams and delivering large-scale projects.
• Proven experience managing client relationships at senior stakeholder level.
• Background in change management, ERP implementation, or organisational transformation is strongly preferred.