Content Creator at The Digital Monkeys

Mission for the role:

• To create and deliver award winning, creative, and engaging social media content in the form of videos, reels, images and infographics for our clients. The content should hit and surpass the client’s KPIs.

Key Responsibilities:

• Create various forms of social media content—text captions, videos, and images—suitable for the various social media platforms, X, TikTok, Facebook, Instagram, and YouTube.
• Publish posts according to the established social media content calendar.
• Collaborate with the marketing team to ensure that every piece of content is relevant and helps the company maximize engagement, reach, and sales.
• Ensure every piece of content you create aligns with the client's brand voice.
• Continuous Learning & Development

Key Performance Indicators:

KPI

Content Performance- 30%

• Creativity and quality of output that is able to win awards
• Meeting and Exceeding Client Engagement Rates
• Client Satisfaction

Hitting Client Service Level Agreements- 30%

• Submission of content Calendars on time
• Submission of Social Media Reports on Time
• Submission of Quarterly Social Media Reports
• Speed of execution

Agency Systems & Process Compliance- 20%

Teamwork- 15%

Continuous Learning & Development- 5%

Key Requirements:

• The Social Media Manager/Content Creator plays a key role on the digital team servicing our clients. This hands-on role is responsible for ideating, creating, and publishing engaging content that ensures we're bringing our clients’ stories to life across social platforms

The key requirements for the role are:

• Deep knowledge of social media trends, hashtags, and engagement strategy.
• Ability to work with creative tools like Adobe Suite, Canva, CapCut
• Proven experience in creating engaging content on different social media platforms—X, TikTok, Facebook, Instagram, and YouTube.
• Ability to turn a concept into compelling content.
• Ability to incorporate our clients brand voice and identity in digital content
• Extensive knowledge of the popular social media platforms

Key Competencies:

The key competencies for the role are:

• Creativity & and innovation: Strong conceptual thinking, artistic skills, and overall design skills.
• Strong Communication skills
• Strong initiative and teamwork
• Attention to detail
• Reliability: Trustworthy and consistent in delivering quality work.
• Technical Proficiency: Expertise in Adobe Creative Suite, particularly Illustrator, Photoshop, and InDesign.
• Strong Work Ethic: Willingness to work smart and put in the extra hours when needed.
• Proactivity: Self-driven with a knack for bringing fresh ideas to the table.
• Resilience: Maintains composure and performance under pressure.
• Openness to Feedback: Welcomes constructive criticism and adapts to feedback.

Sample Day-to-Day Responsibilities

• Maintain a strong, authentic, and effective brand tone and voice for your clients on social media.
• Own the execution of our clients’ content calendars from content ideation to execution and publishing across multiple social media platforms; this includes community engagement and monitoring.
• Create engaging organic social content for pre-planned, real-time, and live-coverage moments; this includes designed assets and video.
• Develop digital, social, and influencer activations in support of client marketing efforts on an ongoing basis and around key brand milestones, this could include existing clients and prospective clients in a pitch scenario.
• Support the execution of influencer campaigns.
• Identify opportunities to grow social media impact and shift content strategies through recurring analysis of channel health and content performance KPIs.
• Generate social data reports with actionable takeaways, inclusive of content performance and social listening, around key client moments.
• Manage multiple projects in a fast-paced creative environment with a keen eye for detail and calmness under pressure.
• Clearly and confidently communicate recommendations, both informally to internal team members and more formally to clients.

This job is a perfect fit if you:

• Have a strong perspective on what makes content marketing efforts stand out and perform in a crowded marketplace.
• Love creating content inspired by cultural trends, industry knowledge, and social insights
• Champion social communities and advocate for the fan voice.
• Live for trending topics, new features, and emerging platforms • Maintain a positive attitude under pressure.
• Are passionate about live events, entertainment, and/or the arts .

Necessary Qualifications

• 4-6 years of digital content experience, 2-3 of those specifically in social .
• Unmatched enthusiasm for social media and fluency across the various platforms.
• Strong creative writing and content creation skills (design, video editing.)
• Proven experience with using creative tools to edit and create both video and still assets (i.e. Adobe Suite, Canva, CapCut etc.).
• Proven experience with social media management and reporting tools (i.e. native platforms, Sprout Social, HeyOrca, etc.).
• Impeccable interpersonal communication skills.
• Experience presenting creative or social ideas clearly and effectively to a variety of stakeholders .
• Ability to shift priorities and problem-solve in a timely manner.
• Positive attitude and collaborative mindset.
• Willingness to work, and flexibility to work nights and/or weekends as needed (i.e. social coverage of an event or as part of an “on-call” schedule).
• A passion for live events, entertainment, and/or the arts; working experience in these industries (FMCG, Retail, Beauty or Pharma), agency is a must.
• The Digital Monkeys is a dynamic, growing team with a start-up mentality. Individuals applying should be excited by the potential to join a fast-moving team, with big ambitions, and be willing to jump in to ensure group success.