Content Lead at Centum Learning Ltd

Responsibilities as Content Lead:

• He/She will be Front ending with Client on different Content requirements and Learn Pro day to day Operations
• Allocating Content Requests to Content team members
• Responsible for Capacity Utilization of Content Team working for training Content development
• Will be responsible for reviewing Story board/Design Document and final Content before sending to Client for approvals
• Will be responsible for Content delivery within Timelines and as per Customer requirement
• Will be responsible for Process Adherence related to Content requests, delivery of Content, approval Processes and Learn
• Responsible for ensuring no escalation from Customer on Timelines or quality of Content
• Responsible for sharing daily, monthly weekly Content dashboards
• He/She should have strong knowledge of Training and Content requirements of various departments of Telecom Industry
• He/She will be Front ending with Client on Learn Pro day to day Operations
• Will be responsible for Timely Content allocation to different roles in Learn Pro for all Clients
• Will be responsible for quality and time keeping of daily/weekly/monthly dashboards of Learn pro to various Clients
• Will be responsible for imparting Trainings/TTTs or making presentations/giving Demos of Learn Pro to varios clients or Client Teams
• He/She should have strong knowledge of Online Learning Platform and customer’s online training needs
• He/She should understand basics of Learn Pros Technical know how