Continuous Quality Improvement Lead at LVCT Health

Job purpose

• The Continuous Quality Improvement (CQI) Lead will be responsible for providing strategic and advisory services in the implementation of quality improvement by collaborating with the Ministry of Health and County and sub county Health Management Teams to ensure integration of quality improvement principles and initiatives in all aspects of health programming in line Kenya Quality Model for Health (KQMH) and Kenya HIV Quality Improvement Framework (KHQIF) for improved health service delivery.
• The CQI lead will strengthen and establish QI structures & functions at county, subcounty and facility level and support these teams to effectively implement, document and report Quality Improvement (QI) initiatives.

Roles & Responsibilities

• Champion formation of strong Quality Improvement teams at all levels in the counties including strong county QI technical working groups.
• Provide technical assistance to implementing facilities to apply QI approaches to routine practices to bridge performance gaps.
• Provide technical assistance to WITs and QITs in supported sites through regular CQI
• assessments, mentorship and CMEs
• Build capacity of county and subcounty QI focal leads, health care workers through training on KQMH and KHQIF.
• Support to Identify quality areas in need of performance improvement and support the implementation of the models for change.
• Provide mentorship to facility CQI teams to build local capacity on CQI activities together in collaboration with subcounty and county QI lead.
• Review, analyze and assess service delivery data and reports for compliance with set quality standards
• Build capacity of CQI teams to abstract data after every improvement cycle to analyze the findings and recommend subsequent measures necessary to achieve set objectives.

Documentation and Communication

• Effectively communicate on QI budgets, plans and activities with supervisors
• Effectively coordinate documentation and reporting Quality Improvement plans and achievements (QI projects) for dissemination and sharing of best practice
• Maintain external communication with stakeholders through the line manager through monthly and quarterly reports

Monitoring and Evaluation of CQI activities

• Develop relevant QI tools
• Ensuring that QA assessment such as SIMs, Process assessments, Impact assessments, Training needs assessment and other assessment are done
• Review QI reports by county and subcounty teams routinely and provide technical support on CQI models for health care delivery for improvement (6S, PDSA, TQM)
• Strengthen utilization facility and county CQI dashboards for robust monitoring of health indicators

Visibility

• Support the County to Develop and review overall county CQI strategic and implementation plans.
• Ensure County engage in quality management and Quality
• Assurance to improve functionality of quality improvement Teams (QITs) within the Counties
• Facilitating innovation and change to sustain improvement gained in the Counties
• Participate in the dissemination of best practices to county, sub-county and facility teams andfacilitate the facility wide adoption of CQI practices across key service delivery interventions

Required Qualifications

• Bachelor’s Degree in Clinical Medicine, Medical Laboratory Science, Nursing or Public Health.
• Master’s Degree will an added advantage.
• Experience with the Kenya Quality Model for Health (KQMH) and Kenya HIV Quality Improvement Framework (KHQIF).
• At least five years hands on experience in quality improvement in a very busy and a large program linked facility
• Training in and experience implementing quality improvement models in the health sector.
• Problem solving skills, Computer literate and competent in the use of ICT resources