Controller, Load Control at Kenya Airways

Brief Description        

• To ensure effective control of aircraft Weight & Balance in compliance with airline Safety Standards and Operational requirements

Detailed Description        
Principal Accountabilities (Responsibility) 

• Prepare, plan, and ensure adequate supervision of aircraft loading processes on a shift basis to ensure optimized utilization of aircraft space and performance and an expeditious cargo and baggage handling for customer satisfaction.
• Ensure provision of loadsheet that shows load distribution, passenger cabin seating, special loads and LMCs conform to company policy and procedures and customers’ SLAs on a shift basis.
• Ensure EZFW calculations are accurate and are within the limits required by the company to minimize unnecessary extra fuel uplift in the entire KQ route network.
• Prepare and report on a shift basis Weight & Balance daily performance detail in a timely manner to enable cost effective actions and safe flight operations.
• Coordinate with relevant internal and external approved training institutions in planning of requisite training courses to keep Load Controllers current and for new courses as new aircraft type introduced.
• Ensure corrective and preventative actions within Load Control identified by quality & safety inspections and audits, investigations or other internal reporting mechanisms are undertaken within the agreed time frame.
• Manage the rostering of the Load Control team for work, leave and training.
• Lead, Motivate and carry out performance appraisals for the team that ensure proficiencies and licenses are as per company and regulatory standards.
• Ensure implementation of safety, security, and emergency standards always.
• Promote and Maintain a positive , Safety , Quality and Security culture for kenya Airways and its Partners by ensuring compliance with relevant industry, legislative and company standards therefore creating a healthy ,safe and secure environment..
• Monitor and ensure staff perform their tasks as per company standards and regulatory requirement. Conduct quality control checks and record any gaps
• In carrying out the above roles the Shift Leader Load Control Officer shall put emphasis on the following tasks:
  • Planned/Actual offloads due space/weight restrictions.
  • Customer OTIs, Compliance with SLAs.
  • No. of loading discrepancies.
  • EZFW errors.
  • Appraisal reports.
  • Validity of licenses.

Job Requirements        

Qualification (Minimum) 

• Diploma in Flight/Airport Operations or Certificate in Weight and Balance OR University graduate in mathematics or applied sciences 
• Minimum 5 years’ relevant experience in Flight Operations or Airport Operations. 
• Conversant with KQ’s commercial activities and processes.
• Computer literate.