COO Africa Sub Regional Office at CMA CGM

• Reporting to the Regional Operations Director Africa and with a functional reporting to Group Operations Direction (‘DirOps’), you are responsible for overseeing port operations for the scope of countries under your Sub-Region Office’s influence.
• Based in Nairobi, Kenya, your position leads you to perform regular on-site missions, auditing operations teams in Agencies and Terminals where Group vessels are operated, to seek process improvement, business development, OPEX control and growth opportunities.

WHAT ARE YOU GOING TO DO ?

• Perform regular on-site missions, auditing Terminals and Agencies operations and proposing action plans for Lines and Agencies to improve local Operations efficiency.
• Monitor and report process gaps, implement new processes where necessary.
• Monitor and report evolution of main Operations KPI’s, following DirOps guidelines.
• Monitor Local OPEX evolution and cost reduction plans, in coordination with Regional Cost Control.
• Control SLA terms application, in coordination with HO Procurement and Regional Cost Control.
• Collaborate with Africa Lines teams in delivering contingency plans when necessary.
• Collaborate with local agents and Africa lines teams for identifying new business opportunities.
• Collaborate with different stakeholders (terminal operators, local authorities, local agent,…) to ensure Group interest are well served and protected. 
• Collaborate with HO Equipment Control and Regional Logistics team to fluidify empty evacuations.
• Collaborate with HO Intermodal and local CCIS entities to optimize Group assets footprint.
• Support Group tools’ deployment and training within Agency Operations teams, in coordination with Ops Unification team.
• Develop the Operations Community within your scope of Agencies, under DirOps guidance.
• Collaborate with Regional HR for identifying and promoting the High Potential talent within the Operations community.

WHO ARE WE LOOKING FOR ?

• Senior Ship Manager / Line Operations Manager / Port Operations Manager
• Minimum 3 years in Line Operations or Agency Port Operations
• Strong communicational skills, ability to synthesize topics
• Able to represent Group interests around Port Authorities and local decision-makers
• Able to lead working groups and exchange knowledge with local teams
• Previous experience in Agency or Terminal a strong plus
• Previous experience in Procurement a plus
• Team Player and team Leader
• Fluent in both French and English a must
• Merchant Marine Officer a plus