Copier Technician at Intergrated Office Equipment

Copier Technician Responsibilities:

• Setting up and installing new printers, copiers, scanners, and copier management software.
• Providing routine service and maintenance to copiers, scanners, printers, and fax machines.
• Troubleshooting and repairing malfunctioning cartridges, printers, and copiers.
• Writing diagnostic reports and training manuals.
• Providing demonstrations and customer training.
• Managing orders and stock of new equipment, parts, and materials.
• Providing excellent customer support and service.
• Managing schedules and customer emergencies.
• Keeping abreast of the latest technologies and practices in the industry.

Copier Technician Requirements:

• Diploma in Computer science, Electronics engineering or related field.
• Basic Networking certification preferred.
• At least 2 years’ experience as a copier technician.
• Good knowledge of copier and printer technology.
• Strong organizational and time management abilities.
• Good written and verbal communication skills.
• Detailed knowledge of computer and copier management software such as MS Office, Xerox, and Ricoh.
• Strong customer service skills.
• Analytical thinking and problem-solving abilities.
• Able to work unscheduled hours or attend to client emergencies after hours.