Corporate Affairs Officer at Nairobi Institute of Business Studies (NIBS)

Job Objective

• Reporting to the Administration Manager, the successful candidate will play a crucial role in building and maintaining positive relationships with stakeholders, enhancing the College's reputation, implementing effective communication strategies, branding and social media management.

Duties and Responsibilities:

• Cultivate and maintain strong relationships with key stakeholders, including government officials, industry partners, alumni, and community leaders;
• Represent the college in various forums and events to enhance visibility and promote positive collaborations;
• Implement comprehensive communication strategies to convey the college's mission, values, and achievements;
• Manage media relations, including drafting press releases, responding to inquiries, and organizing media events;
• Monitor public opinion and address issues that may affect the college's reputation;
• Preparing reports on opinion surveys, focus groups, and other research activities designed to measure public attitudes about issues of interest to the college;
• Planning responses and crisis management processes for various potential crises;
• Designing, preparing & coordinating marketing communication materials in a manner that promotes the image and enhance visibility of the College;
• Help maintain solid customer relationships by managing the front office teams;
• Managing content for the organization’s website, social media accounts, and ensuring these platforms are up to date; 
• Coordinate and drive effective Corporate Social Responsibility (CSR) programmes through organizing CSR activities;
• Advising on matters that are related to regulatory processes and compliance;
• Participate in the planning, coordination and implementing the various college events;

Qualifications

• Bachelor's degree in Communications, Public Relations, Marketing, or a related field
• At least 5 years’ proven experience in corporate affairs, branding, marketing, public relations, or a related role within a busy environment.
• Candidates with experience in educational setup will have added advantage

Key skills, knowledge and ability

• Must be able to write and successfully deploy press releases and other material
• Excellent website and social media skills.
• Good presentation and communication skills
• Proficiency in digital marketing tools and platforms
• Analytical & Attention to detail